Understanding ERP software for small and medium companies.
Enterprise resource planning (ERP) software for small and medium companies brings finance, HR, supply chain, and other critical operations into one unified system. Clear and immediate visibility into the numbers allows leaders to make informed decisions quickly. With ERP software, SMBs can transform the way they manage growth, streamline processes, and stay competitive. This guide explains what ERP software means for SMBs today and discusses practical factors to weigh before adoption.
Breaking down ERP software for small and medium companies.
Small businesses often outgrow the tools they started with. While spreadsheets work for basic payroll and numbers, they struggle to handle complex payroll and growing headcounts. In addition, disconnected tools create costly blind spots and inefficiencies that slow growth and force leaders to spend time fixing problems instead of planning ahead.
With ERP software for small businesses and medium companies, leaders can address these issues by using integrated data from across their organizations. Owners and managers get the visibility and control they need to make informed decisions and outlast competitors.
Key takeaways:
ERP software for small and medium companies unifies finance, HR, supply chain, and operations so leaders can make decisions with accurate, real-time data.
SMBs gain measurable advantages such as faster closes, standardized processes, better forecasting, and seamless integrations that don’t require heavy IT support.
Common barriers, such as budget creep, data quality issues, and resource constraints, can be addressed with clear scoping, phased rollouts, and early focus on user adoption.
Successful implementation comes from defining outcomes up front, using fit-to-standard processes, building strong testing practices, and investing in ongoing enablement.
Modern cloud platforms like Workday ensure ERP scales with growth, offering continuous updates, embedded analytics, and the tools to help you stay compliant.
“Workday Financial Management has helped us decrease our closing time by 50%, from 18 days to 9 business days. My team now collaborates every day with operations, procurement, manufacturing, and executives.”
—Kali Lotspeich, Controller, DataOne
What is ERP software for small and medium companies?
ERP software for small and medium-sized businesses offers a unified platform that brings together finance, HR, supply chain, and daily operations—enabling leaders to plan and act based on real-time data. With leaner teams than large enterprises, SMBs can’t afford to waste time on manual data entry or piecing together reports from disconnected systems. A modern ERP platform centralizes data, scales with your business, and includes built-in controls and audit-ready reporting to support compliance.
The origins of ERP software for small and medium companies.
ERP originated in manufacturing during the mid-20th century, focusing on materials requirements planning (MRP), inventory management, and production scheduling. It wasn’t until the 1990s that it transitioned into full-scope enterprise resource planning, enabling businesses to oversee their finance, supply chain, procurement, and HR processes in a single system. But even then, ERP remained an expensive, on-premise system designed for large enterprises rather than SMBs.
This SMB shift was accompanied by cloud and subscription pricing, making this software more adaptable for smaller businesses. Vendors introduced browser-based access, prebuilt integrations, and industry-specific templates that reduce the setup time and cost of traditional systems—essential features for small teams, offering predictable costs.
ERP software for SMBs vs. traditional planning systems.
Traditional planning relies primarily on manual tasks and basic tools, such as spreadsheets or simple accounting software. This setup can be easier for smaller teams to work with, but it forces duplicate work and often hides problems behind disconnected tools. ERP software provides SMBs with access to all company data in a scalable system that features automatic updates and personalized pricing, along with little to no IT overhead.
Use the following table to compare each approach.
Data visibility and accuracy
ERP Software
Unified system for all data.
Traditional Planning System
Siloed data.
Implementation and upkeep
ERP Software
Cloud deployment, updates included.
Traditional Planning System
Manual installs, IT-heavy maintenance.
Cost structure
ERP Software
Subscription pricing, scales by user.
Traditional Planning System
Big upfront licenses, hidden upkeep.
Process automation
ERP Software
Built-in workflows and approvals.
Traditional Planning System
Email handoffs, manual steps.
Reporting and forecasting
ERP Software
Real-time dashboards, scenario planning.
Traditional Planning System
Batch reports, static budgets.
Compliance and controls
ERP Software
Role-based access, audit trails.
Traditional Planning System
Shared files, limited traceability.
Integrations
ERP Software
Prebuilt connectors for all functions.
Traditional Planning System
CSV imports, custom scripts.
Did you know?
A Forrester study of SMBs that adopted a cloud ERP reported productivity gains of 12.5% in operations, 15% in sales, and 15.6% in finance due to fewer manual reconciliations and better visibility.
The advantages of ERP software for small and medium companies.
ERP software replaces tool sprawl, resulting in real-time visibility, predictable costs, and lighter IT lift. After switching to ERP software, SMBs often report faster closes and more controlled, standardized processes that free teams to focus on growth. The following benefits show where lean organizations win with ERP solutions.
Close the books faster with audit-ready data.
SMBs need speed without sacrificing control of their data and processes. ERP platforms centralize transactions, automate journal entries, and enforce approvals so month-end reporting remains controlled and compliant. Kainos cut month-end close time by roughly 25% and shaved two weeks off external audits after moving to the Workday platform, highlighting how clean data flows translate to time-saving gains.
Planning agility for small teams.
Manual data consolidation and planning require time from your team that you could allocate elsewhere. When paired with modern planning strategies, ERP software enables teams to model scenarios and refresh forecasts quickly, allowing them to focus on making predictions and updating plans that can improve operations. Scout24 reports a significant reduction in time spent collecting and consolidating data and now runs accurate, collaborative scenario planning on Workday Adaptive Planning.
Finance and HR on one backbone.
When data from all your company's functions exists in one system, there are no blind spots to work through. Centralized ERP enables leaders to view workforce changes and costs more simultaneously for more accurate and efficient planning. When Blackbaud connected HR and finance on Workday, the company reduced journal entries by more than 25% and accelerated analysis.
Integrations without heavy IT.
ERP platforms with secure, prebuilt connectors bring payroll, CRM, and procurement data in cleanly, and keep it that way. The system and its connectors update automatically, so your team doesn’t need to write or optimize scripts to keep data flowing.
ENMAX uses multiple integrations through Workday to manage its complex data flows from multiple tools. “We drive a lot of data across our various systems—an even mix of inbound and outbound—so integrations are how we ensure the data stays synchronized across all of them,” said Ray Alwani, Director of Business Systems Process and Strategy at ENMAX. “We often leverage Workday’s point-to-point system integrations with a simple web-service call, which works well for us. It’s easy and very secure.”
Standardized processes that scale.
Modern ERP software standardizes processes by embedding common rules and workflows into the system itself. Instead of each department building its own spreadsheets, templates, or approval chains, the ERP system enforces a single set of procedures for things such as expense submissions, payroll runs, purchase orders, and journal entries. REHAB Hospital of the Pacific standardized 60% of finance processes and 90% of HR processes by implementing the Workday platform.
Making ERP software adoption for your small or medium company seamless.
Investing in ERP software pays off, but it’s not uncommon for SMBs to run into challenges when adopting new software and its associated processes. Budget creep, scarce talent, messy data, and integration snags are potential pain points—albeit solvable ones—for SMBs. Here are the hurdles your business might face and how to clear them.
Budget creep from “hidden” tech needs.
Moving to a new cloud-based ERP platform often triggers unplanned purchases, such as data warehousing, business intelligence (BI), security, or integration tools that push projects over budget. Avoid budget creep by doing three things up front:
Technology assessment: Review what tools you already have and what you’ll actually need so there are no surprises later.
Integration inventory: Create a simple list of all systems that need to connect to your ERP platform, such as payroll, CRM, or tax software, to plan for these costs.
Contingency line item: Set aside an extra 10 to 15% of the budget as a safety net for unexpected needs. This keeps the project on track even if something pops up.
Also, phase BI and advanced modules after go-live to protect the core budget.
Resource constraints and skills gaps.
Many projects slip out of control because teams lack bandwidth or the specialized skills needed for successful adoption, such as establishing integrations.
Set the team and scope early, keeping the work doable for a small or midsize organization. Then, decide who does what. For example, let an implementation partner handle heavy-lift tasks, such as data migration, while your in-house experts set requirements and test. You might even consider funding temporary help from a freelance team to assist with the initial setup.
Weak change management and user adoption.
Not all organizations put strong emphasis on change management, but they should. Weak change management can lead to resistance, workarounds, and slow value capture. Establish a change program with executive sponsors, super-user groups, role-based training, and measurable adoption KPIs. Pilot processes with frontline teams before the more comprehensive rollout to determine what to keep, change, and optimize.
Data quality, migration, and security risks.
Data governance and integrity are frequent roadblocks for SMBs. Unfortunately, migration missteps and poor access controls invite errors and security risks. It’s best to cleanse source data before migration, even if it means hiring a temporary expert or team to handle the task. This process includes standardizing formats, removing data duplicates, and validating records against current policies.
During migration, test with subsets of data first, and run checks against source systems to confirm accuracy. After migration, enforce role-based access so only the right people can view or edit sensitive information. Also, layer in audit trails and automated alerts to catch anomalies quickly.
Risky rollout strategies.
Trying to roll out ERP software quickly can be risky for small teams that may require additional training. Adopt the software in phases, such as by module or business unit, instead of overwhelming your processes with an all-at-once implementation. This gives you time to refine processes and stabilize integrations between each phase of the project.
Did you know?
In IDC MarketScape's 2024 ERP assessment, 51% of medium-sized businesses prioritized investing in ERP, CRM, or HCM software to centralize their key data, and 60% planned to increase their tech budgets.
How to implement ERP software for small and medium companies.
A solid ERP rollout is a business strategy more than simply a tech install. The steps below outline what leading analysts and firms do to ensure success when implementing cloud ERP software.
1. Define outcomes and KPIs before you touch the system.
Write a short value case with three to five measurable goals, such as:
Reduce the month-end close time from 10 days to 5 days within the first two reporting cycles.
Cut purchase order approval time by 40% by automating workflows and standardizing approvals.
Improve forecast accuracy to within ±5% of actuals across revenue and expenses within six months.
Lower manual payroll errors by 75% through integrated HR and finance data.
Increase on-time customer order fulfillment to 95% by linking inventory, sales, and supply chain data in one system.
Assign each goal a dedicated owner who will oversee it and establish a timeline for achieving the goal with the new system. This focuses your scope and informs design choices, leading to a more controlled rollout.
2. Use fit-to-standard process design to keep a clean core.
A fit-to-standard approach asks businesses to use the workflows already built into their ERP system instead of redesigning processes from the ground up. Modern ERP platforms include best-practice flows for essentials such as payroll, invoicing, and purchase approvals—the essentials most SMBs need to start. Stay as close to the standard design as possible for a smooth rollout, reserving changes for areas that could give your business a real competitive edge.
3. Pick an implementation partner with SMB expertise.
Evaluate partners on cloud ERP experience, industry templates, and ability to coach lean teams. While most ERP software vendors routinely work with large enterprises, they don’t always have the same amount of experience with SMBs. You want a partner that truly understands how rollouts work for smaller teams and how to drive results for your company. Use this free RFP template to outline your requirements and start evaluating vendors.
4. Invest in enablement rather than training.
Initial training is important, but long-term success with ERP software depends on continuous support. Instead of overwhelming users with every system feature, focus on role-specific tasks and build confidence through practical use. Create a small network of internal champions who act as go-to resources for their teams. These peers can offer day-to-day guidance, help troubleshoot issues, and reinforce adoption as needs evolve. Keep everyone aligned by communicating system updates, go-live timelines, and changes early, and make regular feedback part of the process to strengthen trust and clarity.
How Workday GO supports modern SMBs.
Traditional ERP systems often feel like too much or too little for SMBs, either bloated with features they’ll never use or limited in ways that can’t support growth. Workday optimizes ERP software by offering an Enterprise Management Cloud that connects planning, analytics, and daily operations in a single platform. Unlike generic ERP systems, Workday runs on a cloud-native core, so you get updates automatically and can integrate your data without maintaining heavy infrastructure.
This difference is important for SMBs that need flexibility without the hidden costs of on-premise or over-customized tools. Workday brings the financial rigor, workforce intelligence, and compliance safeguards expected from a leading global ERP provider but packages them in a way that scales smoothly for midmarket firms. This makes Workday one of the most trusted platforms for businesses of all sizes.
Key features of the Workday Enterprise Management Cloud for SMBs:
Unified finance and HR: A single platform for payroll, expenses, and workforce costs
Adaptive planning: Real-time scenario modeling for budgets and forecasts
Automated compliance updates: Built-in regulatory content and audit-ready reporting
Embedded analytics: Dashboards with predictive insights drawn from live operational data
Integration hub: Prebuilt connectors to payroll, CRM, and other key business applications
Scalable cloud foundation: Continuous updates and no on-premise system maintenance
- Role-based security: Granular controls and audit trails to protect sensitive data
- Global capability: Multicurrency, multilanguage, and multientity support for expanding SMBs
How Workday GO helps small and midsize companies simplify HR and Finance.
What is Workday GO?
Workday GO offers a fast, affordable, low-risk path to go live on a top-rated AI platform. Achieve immediate business impact with preconfigured packages that leverage proven best practices and enable quick activation—as few as 60 days!
How does it work?
Workday GO includes pre-configuration that drives activation quality and predictability, enabling Workday to scale effectively through an expanded partner ecosystem and offer solutions more affordably, while reducing risk for customers and partners.
How much does it cost?
Workday offers a solution for SMBs that is a fast, affordable, and low-risk pathway to a world-class ERP system. It includes the top capabilities to deliver rapid business value, all while ensuring future scalability that grows with your business.
How long does it take to activate?
With Workday GO, you can go live in as few as 60 business days. Unlike other systems that are rigid once set in place, Workday business processes are flexible and easily configured without the need for massive IT projects.
Key capabilities of Workday GO:
HR Solutions: Drive major efficiency gains when you bring HR together on a best-in-class platform with built-in AI
Payroll: Automate and streamline processes to pay people accurately, on time, and in line with regulations
Talent Management: Tap into the power of your workforce with the insights you need to inform and execute people-first strategies
Accounting: Streamline financial close and drive efficiency across finance while simplifying routine tasks
Audit and Controls: Reduce the risk of noncompliance, increase operational resilience, and streamline change management
- Real-Time Reporting: Gain a deeper understanding of the story behind the numbers with access to real-time data and drillable details simplifying routine tasks
“The ability to start small and incrementally add Workday SKUs as the company grows was a significant factor in our decision to leverage Workday.”
—Alba Castro, HR Director, Prime Time International
Putting ERP software into action.
ERP software is no longer just a tool for global enterprises, but also a growth platform sized for small and medium businesses. Cloud delivery, built-in best practices, and real-time data now make it possible for lean teams to run with the same insight and control as larger competitors. Leaders should review their current systems to decide if it's time to maximize business impact with modern ERP.
Learn about Workday GO.