AI AGENTS
Meet the AI agents transforming work.
The future of work is people and agents working together. Our AI agents combine your HR and finance data with deep business context to tackle everyday tasks and support complex goals across your entire organization.
Amplify talent. Elevate productivity.
Hire faster, unlock development opportunities, and improve performance.
Recruiting Agent
Boost productivity and decision-making with streamlined recruiter workflows.
Talent Mobility Agent
Enable internal talent mobility with personalized matching for employees, managers, and recruiters.
Contingent Sourcing Agent
Accelerate sourcing and reduce costs by proactively finding top contingent talent.
Frontline Agent
Automate experiences and operations for frontline workers and managers.
Reduce costs. Boost efficiency.
Identify unnecessary operational costs, cut expenses, and streamline processes.
Payroll Agent
Reduce manual payroll tasks through automation and improved data quality.
Revenue Contract Agent
Transform revenue contracts into insight, automate billing schedules as well as accounting entries.
BP Optimize Agent
Streamline Workday business processes in minutes with AI-powered recommendations.
Self-Service Agent
Empower your workforce with instant answers and effortless task completion.
Financial Audit Agent
Automate audit evidence collection for accounting teams.
Improve decisions. Maximize outcomes.
Use real-time data and context to power smarter decision-making.
Contract Intelligence Agent
Continuously monitor contracts for risks, opportunities, and obligations with dashboards.
Contract Negotiation Agent
Expedite contract reviews and negotiations for faster, more compliant agreements.
Mitigate risks. Strengthen compliance.
Identify risks early and act with confidence by leveraging data-driven insights.
Supplier Contract Agent
Simplify supplier setup, maximize economic benefits of agreements, and mitigate risk.
Planning Agent
Transform how work gets done across the planning lifecycle through intelligence and automation.
Workday AI agents help Bon Secours employees schedule time off and check pay stubs, saving time and money.
DEVELOPER ECOSYSTEM
Workday Build
Workday Build makes it easier than ever to build AI agents and agent interactions, automating complex workflows and enabling seamless orchestration.
CENTRALIZED WORKFORCE MANAGEMENT
Workday Agent System of Record
Workday Agent System of Record unites all your agents—even those outside your organization—with your people and money in one system to manage your entire human and digital workforce.
FAQs.
What are AI agents?
AI agents are systems that can understand details across contexts, think through situations using reasoning, plan their actions toward a goal, take autonomous action within human-defined parameters, and learn from their past experiences. This allows them to operate with far more flexibility and independence than traditional automation.
How do AI agents differ from traditional chatbots?
Chatbots don’t “think”—they rely on pre-programmed logic, respond only when prompted by a user, and can’t learn from experience or adapt to unfamiliar situations.
Can AI agents take actions on behalf of employees or managers?
Yes. AI agents are designed to move beyond simply providing answers and can autonomously complete tasks and take action on behalf of employees and managers. This saves time by handling everyday requests and streamlining multistep processes, all with appropriate human oversight and visibility into those agent decisions and actions.
How can I be sure I’m getting value from AI agents?
Workday Agent System of Record provides deep agent analytics and clear visibility into the ROI you’re getting from each agent. This ensures you have the data to prioritize the AI capabilities that are delivering the most value.
What steps should companies take to get started with AI agents?
Start by identifying high-impact business processes or employee friction points where agents can add the most value. Next, enable existing AI features you already have through Workday to complement and enhance agent capabilities. Finally, prepare your organization by equipping your workforce to interact with AI, including developing new skills, adapting workflows, and fostering a culture of collaboration with AI agents.
Do AI agents replace human workers or just assist them?
Our AI agents are designed to augment human workers, not replace them. We take responsible AI seriously, holding ISO 42001 accreditation and independent attestation of alignment with the NIST AI Risk Management Framework. The primary goal of Workday agents is to free your people to focus on higher-value work, such as strategic analysis and complex problem-solving, where human skills are most impactful.
Are AI agents available out of the box in Workday or fully customizable?
Workday agents are broad in scope and supported by dedicated engineering teams, a product roadmap, and multiple agent skills. Some capabilities are available out of the box, while others are customizable. Each agent’s skills can be managed at a granular level within the Workday Agent System of Record.