DIGITAL TRANSFORMATION IN 2022

Taking a sustainable approach to transformation.

How have organizations managed digital transformation over the last two years? In our global survey, 1,150 senior leaders share their insights on change—and reveal why they’re taking a measured approach.

Get full details in the report or scroll for highlights.

HIGHLIGHTS FROM THE REPORT

Illustration of woman driving and touching digital dashboard

Change speeds up. Transformation slows down.

The business world continues to evolve in new ways. But digital acceleration is stalling, due to burnout and a desire for a more sustainable pace. As a result, an acceleration gap—the difference between the pace of change and an organization’s ability to meet it—is growing.

The acceleration gap is real—and growing.

58%

say they’re decelerating from the pace of 2020, or expect to slow in the future

52%

say there’s a growing gap between where the business is and where it needs to be to compete

Organizational barriers impede digital progress.

For today’s businesses, the top challenges to transformation center on a lack of skills and cultural roadblocks—such as trust, transparency, and engagement. In fact, among organizations that cite lack of skills as their main obstacle, 68% report a slowdown in transformation.

What’s slowing transformation down?

38%

say a lack of relevant workforce skills is their biggest barrier

35%

say organizational culture is to blame

31%

say limited access to quality data slows transformation

Illustration of woman driving and touching digital dashboard

Data is key to ongoing success.

Our research finds that organizations with access to quality data are better equipped to adapt. And business leaders agree—those surveyed cite data as key to enabling their teams to meet changing business needs.

The capabilities leaders want most.

36%

ability to connect operational, people, and financial data to business outcomes

36%

fast cycles among planning, execution, and analysis to improve outcomes

30%

ability to quickly reorganize the workforce around new initiatives

CLOSING THE ACCELERATION GAP

How to build a more adaptable organization.

Continuously recalibrate.

See what’s working, what’s not, and pivot your strategy—again and again. When you bring planning, execution, and analysis together, you gain the insight to take quick action and adapt.

Break down silos to operate in real time. By giving your people access to the data they need, you empower your teams to move at the speed of business.

Unify financial, people, and operational data. With a complete view of your business, you can anticipate what happens next and confidently meet the future.

When change happens fast, act even faster. Enable your leaders to make instant decisions, then use a flexible system to quickly shift how the organization is run.

Empower your teams to be their most productive selves. Use automation, machine learning-assisted decision-making, and enhanced employee experiences to free up time for what really matters.


Learn more ways to transform sustainably.