With more than 8,000 team members across 9 countries and a retail network of over 350 stores, Maisons du Monde has grown rapidly over the past 20 years. While its brand identity and business success were well established, the company faced a challenge: aligning HR processes across different geographies while continuing to support engagement, development, and recruitment at scale.
By 2021, a new HR leadership team was in place to reshape Maisons du Monde’s HR strategy, ensuring a more structured and unified approach. One of the first key steps was defining and embedding the company’s core values into every aspect of HR—from recruitment and onboarding to performance management and career development.
However, the HR landscape was fragmented, with multiple disconnected tools that made it difficult to track workforce data and apply consistent processes across different countries. This lack of standardization and visibility was impacting operational efficiency, manager support, and talent retention. Maisons du Monde needed a modern, integrated HR platform to bring everything together.
A holistic approach to workforce experience.
The launch of Workday marked a turning point for Maisons du Monde’s HR transformation. The company decided to focus on foundational areas: recruitment and onboarding, and manager empowerment.
Given the high volume of retail and logistics hiring, a streamlined and structured recruitment process was essential. Workday Recruiting enabled a more efficient and transparent hiring experience, ensuring consistency across locations and providing data-driven insights to improve decision-making. The ability to track candidates and streamline onboarding created a smoother experience for both managers and new hires.
Equally important was equipping managers with the right tools to better support their teams. Workday simplified HR processes, allowing managers to handle key tasks autonomously, from hiring approvals to performance tracking. This shift reduced administrative burdens and increased managerial efficiency across the organization.
Managers now have greater control over HR tasks, and our teams can focus more on development rather than manual processes.
HR Director
A data-driven approach to engagement and talent development.
Maisons du Monde sought to create a workplace experience that reflected its values, ensuring that HR processes weren’t just administrative but also contributed to shaping the company’s culture. This commitment led to the development of structured initiatives aimed at workforce engagement and professional development.
Career development was also standardized to ensure all team members had access to the same growth opportunities, regardless of location. With Workday providing real-time workforce data, HR teams could now track trends in recruitment, performance, and retention, ensuring that Maisons du Monde remained proactive in addressing evolving workforce needs.
With Workday, we now have the ability to gather real-time feedback and make informed decisions that strengthen our workforce.
HR Director
From transformation to continuous improvement.
Maisons du Monde sees the Workday implementation as an ongoing journey, with further plans to expand platform capabilities. The company is looking to enhance learning initiatives, strengthen performance management tools, and improve career mobility across its operations.
We are not just digitizing HR; we are creating a connected, engaged, and empowered workforce. Workday is helping us turn our values into everyday actions across the entire employee lifecycle.
HR Director
By unifying HR processes, empowering managers, and leveraging data-driven insights, Maisons du Monde is building an agile and scalable people strategy that will support its continued growth and success.