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With increasing competition, tight margins, and changing customer expectations, the ability to develop employees and connect workforce decisions with financial insights is now more important than ever for the retail industry. Unfortunately, many retailers  struggle with inefficient and expensive financial and HR systems. These legacy technologies make it impossible to align talent with financial and organizational priorities.

Workday unifies all your applications into one, seamless system, providing timely, actionable financial and people data. You can manage and develop your workforce more efficiently and respond quickly to change. These improvements free up more time for customer service.

See Workday applications for retail.

Some of world’s leading retail companies use Workday.
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Manage and engage your workforce across locations.

Workday can help you understand the cost and capabilities of your entire global workforce—including hourly, seasonal, and contingent workers—with Workday Human Capital Management, and ensure that you have the right skills and capabilities to grow your business with Workday Talent Management. Workday's mobile solutions can help attract, engage, and retain the new generation of workers while promoting a culture of opportunity.

With anytime, anywhere mobile access to financial and worker information at any retail location, your managers can make decisions faster and better manage overtime and financial performance. Empowering your store managers with the ability to rapidly recruit and hire new and seasonal employees and bring them on quickly via Workday's onboarding capabilities frees up more time for customer service.

Your IT team members also benefit by no longer having to manage the infrastructure and upgrades of an on-premise system, allowing them to focus on more-strategic priorities such as customer service and loyalty initiatives.

With Workday, retailers benefit from:

  • A solution to manage, recruit, and develop a diverse and complex workforce.
  • The agility to respond quickly to constant change. 
  • Operational efficiency that frees up more time for customer service.


Workday is equipped to evolve to meet the unique talent, recruiting, and management needs of retailers. Our applications are flexible, extremely intuitive, and incredibly powerful.

Financial Management

With robust management reporting, real-time consolidation, and fully auditable process management, Workday Financial Management helps retailers control costs and make better business decisions.

  • Management Reporting
  • Expenses
  • Procurement
  • Projects
Human Capital Management

Designed to adapt as an organization evolves, Workday Human Capital Management helps retailers organize, recruit, onboard, pay, and develop a diverse, global workforce.

  • Human Resource Management
  • Compensation
  • Benefits
  • Talent
  • Recruiting
  • Payroll
  • Time and Absence
  • Learning

Built to enable collaborative planning, budgeting, and forecasting, Workday Planning helps retailers create adaptable enterprise financial and workforce plans that improve organizational performance.


The world’s leading companies trust Workday as their enterprise cloud suite, supporting breakthrough results in financial management and human capital management across a wide range of challenges and industries.

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