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The global tech company turns weekly feedback into action.

Sherri Dublin, Director of Employee Engagement and Inclusion, shares her experience with Workday Peakon Employee Voice so far.

20%

increase in response rates compared to annual surveys

0.4

point increase in engagement, from 7.3 to 7.7

31

eNPS, with 49% responding as promoter

80%

survey participation, up from 51%

What we needed.

  • An agile, more frequent approach to collecting employee feedback.
  • Real-time data and insights that could inform strategic people decisions.
  • Provide all of our people leaders with the insights to own engagement.

Why CDK Global chose Workday Peakon Employee Voice. 

All-in-one platform. Workday Peakon Employee Voice makes it easy for managers to acknowledge feedback, start conversations, and access learning resources in one place.

Predictive analytics. Being able to look at our employee data across so many different segments and attributes—including the lifecycle of an employee.

Level of customer support. The Workday team is responsive, knowledgeable, and skillful, helping us to problem solve and always consider best practices.

How Workday helped.

Provide clarity during organisational change. We were able to identify, and address a lack of understanding about our new Strategy and Mission.

Improve product quality. Employees wanted to know about our product and technology road map. We listened and developed a robust communication approach that featured updates from our product and technology team.

Benchmark the success of a new Values initiative. Peakon gave us the insights to show senior leaders that investing in our employees was having an impact.

Connect action to the employee voice. We now have the data and insights to highlight the impact and ROI of investing in new initiatives.

Respond to ongoing business disruptions. Surveying our people weekly meant Executive leaders had the insights to address employee concerns quickly.

With Workday Peakon Employee Voice, we’re able to give our leaders something that’s easy to use and helps them drive engagement at both a team and organisational level.

Director, Employee Engagement and Inclusion


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