Commerce Bank, N.A. is a subsidiary of Commerce Bancshares, Inc. (NASDAQ:CBSH), a $17 billion regional bank holding company based in Missouri. For more than 140 years, Commerce Bank has been meeting the needs of individuals and businesses with a diversified line of financial services, including business and personal banking, wealth management and estate planning and investments through its subsidiary and affiliated companies. Commerce Bank currently operates in approximately 360 locations in Missouri, Kansas, Illinois, Oklahoma and Colorado.
www.commercebank.com

Previous Business and System Challenges:

• Used GEAC HRMS running on a mainframe. The dated technology was not flexible to adapt to changing business conditions
• Non-intuitive systems made it difficult to offer employee and manager self-service without extensive training
• Manual, paper-based processes and numerous Excel spreadsheets and Access databases made consolidation and reporting time-consuming and inaccurate

Why Workday?

• The passion of Workday’s employees
• Leading edge technology—rather than lagging behind, they wanted to be ahead of the curve
• Gave HR a chance to lead the way strategically
• Liked being among “Dave’s First 50 Customers” so they could have influence on product direction and strategy
• Workday’s willingness to truly “partner” on development opportunities
• Ability to automate business processes with Workday’s configurable workflow
• Usability and simplicity for employee and manager self service, and better data access by all employees