Rentokil Initial

The functionality of Workday around business process and management of organizational data was infinitely more flexible than what we'd seen with other systems. It was also clear Workday is a global organization that is dealing with global data issues, and that gave us confidence.

— Fergal Harkin, Director, Group HR Operations


  • After a series of acquisitions, Rentokil Initial needed a new HCM system to support their global business of more than 66,000 employees in over 1,000 branches and almost 60 countries
  • Experienced team knew that implementation and global capabilities could be a major hurdle with traditional, on-premise systems
  • The company wanted to standardize and automate HR processes, which would free up managers to concentrate on customers and running the business


  • Workday Human Capital Management and Cloud Connect for Third-Party Payroll
  • SaaS solution is much more flexible and vastly easier to implement than legacy solutions
  • Global capabilities include support for multiple languages and currencies, and country-specific security and regulatory support
  • Platform is built for the cloud from the ground up, as opposed to an on-premise solution adapted for the cloud


  • Rentokil Initial will have a single source of global, actionable information about its workforce instead of disparate local systems
  • Many beneficial HR functions that the company previously never had will be enabled, such as job requisitions and budget management
  • New HR functions will bring visibility to how employees and resources are managed across the company
  • Consistency and automation of process will release managers to spend less time on paperwork and allow them to concentrate on running the business and pleasing customers
  • Highly mobile managers will benefit greatly from mobile apps that offer workforce visibility on the go
  • HR will be able to find a more strategic role within the company

Download Rentokil Initial Case Study

Rentokil Initial plc is one of the largest support services companies in the world, operating in all of the major economies of Europe, North America, Asia Pacific and Africa. The company has over 66,000 employees and operates from over 1,000 local branches in almost 60 countries.