In my 27 years at McKee Foods, I've never had a software vendor be so concerned about our interests as a customer. Workday always says, 'Let's talk about it and see if we can help you get there.' It's the best customer service I've ever experienced with a software vendor.

— Mark Newsome, Sr. Corporate Human Resource Manager

Challenges

  • 14-year-old ERP system had become cumbersome and difficult to use as the company's needs changed and as employees increasingly leveraged the Web to get work done
  • The HR and Payroll organizations often duplicated efforts and stored employee information in multiple locations due to their reliance on paper-based processes and bolt-ons to their ERP system to bypass its limitations
  • Costs associated with maintaining and supporting the system increased beyond expectations with a constant need to update, patch, fix, and upgrade

Solutions

  • Workday Human Capital Management, Payroll
  • Flexible, modern solution that reduces IT burden, puts HR business processes online to fit operations, and delivers a contemporary web user experience
  • Employees can gain access from any location with an Internet connection or mobile device and require little to no training because of the intuitive user interface

Results

  • Thousands of dollars in cost savings from no longer maintaining and supporting the infrastructure of an on-premise application
  • Built an automated workflow, eliminating many paper-based processes that used to take significant time and resources from the HR organization
  • Improved HR, manager, and employee productivity with HR transactions beginning with the end-user
  • Tremendous efficiency in payroll—paperless and 67% faster

Download McKee Foods Case Study

McKee Foods is a privately held, family-run company with a history of innovation and a deeply held belief in the importance of doing business with integrity. McKee Foods, headquartered in Collegedale, Tennessee, is best known for its line of Little Debbie® snack cakes and Sunbelt® products. Little Debbie® is America's leading snack cake brand in unit sales. McKee Foods has nearly 7,000 employees in the U.S. and Canada, and annual sales in excess of $1 billion. www.mckeefoods.com

Workday is a leading provider of enterprise cloud applications for human resources and finance. Founded in 2005 by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers human capital management, financial management, and analytics applications designed for the world’s largest organizations. Hundreds of companies, ranging from medium-sized businesses to Fortune 50 enterprises, have selected Workday.

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