Top use cases for banking & capital markets.
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Automated and scalable finance.
Risk and financial controls.
Financial controls for banks and capital markets firms work best when they run continuously inside the system where transactions happen, not in a separate audit cycle. Workday Financial Management builds controls into every business process so your bank stays audit-ready year-round.
Save time and money on audits and automate your controls. With Workday, you can:
- Take advantage of built-in controls. Configure approvals and segregation of duties once in Workday Financial Management, and every transaction follows them, so the accounting impact is auditable the moment it is approved.
- Monitor controls for Sarbanes-Oxley. Built for Sarbanes-Oxley requirements, Workday for banking uses an always-on audit approach that reduces the time and cost your team spends preparing for audits.
- Monitor operational risk. Preconfigured auditor dashboards in Workday Financial Management surface trends such as rising expenses without receipts, so your risk team can drill down and act before issues reach the audit.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules |
Shared data. Give treasury and risk identical information. |
| Instrument and finance data in one platform. Gain a granular view. |
Quick accounting implementation. Free up time for IT. |
Cash position stress testing. Identify liquidity risk. |
Built-in audit support. Track transactions with data lineage. |
Advanced preprocessing. Vet every transaction. |
Line of business profitability reporting. Keep stakeholders informed. |
Streamlined operational data integration.
Banking data integration with Workday brings loan, deposit, and other high-volume operational transactions into the same system as your general ledger, so finance teams work from one source of data instead of stitching together exports. Save time and money on audits and data collection. With Workday, you can:
Get rid of silos and legacy systems. Workday Accounting Center transforms high volumes of business events from front-office and operational systems into accounting, so banks can retire the point-to-point feeds and standalone ledgers that keep finance data siloed.
Have the same account codes in your operational system. A standardized chart of accounts across operational and financial data means banking activity lands in the ledger already coded the way finance reports on it, with a flexible chart of accounts structure you can extend as the business changes.
Remove manual reconciliation processes. When operational and financial data live in one system, there is nothing to reconcile between systems, and auditors get transaction-level detail behind every balance without a separate data collection exercise.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Shared data. Give treasury and risk identical information. |
| Instrument and finance data in one platform. Gain a granular view. |
Quick accounting implementation. Free up time for IT. |
Cash position stress testing. Identify liquidity risk. |
Built-in audit support. Track transactions with data lineage. |
Advanced preprocessing. Vet every transaction. |
Line of business profitability reporting. Keep stakeholders informed. |
Instrument subledgers.
An instrument subledger holds the detailed accounting and attributes for each loan, deposit, or security a bank carries, and most institutions maintain several of them across separate source systems. Workday Accounting Center, part of Workday Financial Management, brings that instrument-level data into one place so you can capture more attributes, adapt as your portfolio changes, and spend less collecting data.
Improve flexibility, increase instrument attributes captured, and save on data collection costs. With Workday, you can:
Bring your instrument subledgers together. Accounting Center lets banks bring loan and deposit transactions from disparate source systems into one solution, so finance teams work from a single set of instrument-level accounting instead of reconciling separate subledgers.
See all data elements for each instrument. Accounting Center enriches each instrument record with worktags and ledger accounts, so you can report on detailed accounting results by any financial instrument attribute rather than only on summarized balances.
Get a clear audit trail. Because Accounting Center summarizes detailed journals before posting them to the ledger, you can trace any ledger balance back to the instrument-level accounting that produced it.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Shared data. Give treasury and risk identical information. |
| Instrument and finance data in one platform. Gain a granular view. |
Quick accounting implementation. Free up time for IT. |
Drill back to transaction details. Gain deeper insight. |
Built-in audit support. Track transactions with data lineage. |
Advanced preprocessing. Vet every transaction. |
Line of business profitability reporting. Keep stakeholders informed. |
Funds transfer pricing.
Funds transfer pricing assigns an internal funding charge or credit to each loan and deposit, so a bank can separate lending spread, funding spread, and the rate risk treasury carries. Many finance teams still run it in a standalone tool disconnected from the general ledger.
Workday Financial Management and Workday Accounting Center bring bank funds transfer pricing into the same system as your accounting, so instrument-level detail flows straight into your reporting.
Improve instrument-level reporting and simplify your processes. With Workday, you can:
See how you allocate interest margin. Workday Accounting Center carries loan and deposit detail through to the ledger with full data lineage, so you can report interest margin allocation by product, line of business, or individual instrument instead of a blended total.
Bring FTP results into your financials. Because Workday Accounting Center transforms high-volume banking transactions into accounting inside Workday, your FTP results live alongside your financials rather than in a separate system you have to reconcile.
Connect your FTP process to your general ledger. Accounting Center posts summarized journals to the Workday general ledger and keeps drill-back to the source transactions, so your FTP reporting ties back to the general ledger without a manual reconciliation step.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Shared data. Give treasury and risk identical information. |
| Instrument and finance data in one platform. Gain a granular view. |
Quick accounting implementation. Free up time for IT. |
Drill back to transaction details. Gain deeper insight. |
Built-in audit support. Track transactions with data lineage. |
Built-in FTP calculation. Quickly analyze profitability. |
Line of business profitability reporting. Keep stakeholders informed. |
Accounting regulations (FAS 91/133).
Bank accounting software has to keep pace with FAS 91 (ASC 310-20) requirements for loan origination fees and deferred costs, which many finance teams still meet with spreadsheets and manual journal entries. Workday Financial Management and Workday Accounting Center give banks one system to automate loan fee and cost allocations with controls built in.
Save time on manual regulatory processes, reduce errors, and comply with regulations faster. With Workday, you can:
Allocate loan origination fees. Workday Accounting Center uses configurable accounting rules to generate the deferral and amortization entries FAS 91 requires for loan origination fees, replacing manual spreadsheet calculations.
Allocate loan costs across the life of the loan. Bank finance teams can amortize deferred loan costs over the loan term from their core accounting system rather than reconciling schedules kept outside the general ledger.
Put audit trails in place for allocations. Every change to allocation rules and data mappings is recorded with an always-on audit capability, so you can share the reports auditors and regulators require directly from Workday.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Allocation rules engine. Allow business analysts to map rules. |
Shared data. Use the identical data source for loan details and costs. |
| Instrument and finance data in one platform. Gain a granular view. |
Granular allocation costs. See loan origination fees and costs. |
Drill back to transaction details. Gain deeper insight. |
Built-in audit support. Track transactions with data lineage. |
Built-in FTP calculation. Quickly analyze profitability. |
Line of business profitability reporting. Keep stakeholders informed. |
Advanced allocations.
Workday Financial Management gives finance teams cost allocation software that shows every component of an allocation, so you can trace how shared costs reach each product and service. You define allocation rules once, then run, review, and finalize them each period.
Gain visibility into all components of allocations to make decisions faster. With Workday, you can:
Assign costs to products and services. Banking finance teams can distribute shared costs across product lines on a defined basis, such as square footage or headcount, to support product and service costing.
Identify the cost drivers for each activity. Every allocation definition names its source, basis, target, and offset, so you can see which activities drive each cost and support activity-based costing.
Calculate and maintain overhead rates. When an overhead rate changes, you update the allocation definition and the next run produces updated results without rebuilding the calculation.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Allocation rules engine. Allow business analysts to map rules. |
Shared data. Give finance teams identical information. |
| Instrument and finance data in one platform. Gain a granular view. |
Granular allocation costs. See loan origination fees and costs. |
Drill back to transaction details. Gain deeper insight. |
Common data model. Easily calculate advanced allocation methods. |
Built-in FTP calculation. Quickly analyze profitability. |
Line of business profitability reporting. Keep stakeholders informed. |
Broker-dealer financial reporting.
Broker-dealer accounting has to support FOCUS reporting, net capital computation, and customer reserve requirements on a fixed regulatory calendar. Workday Financial Management gives capital markets firms the entity-level ledger detail and audit trail those filings are built on, so finance teams assemble supporting schedules from one system instead of reconciling exports.
Shorten regulatory reporting cycles and stand behind every number. With Workday, you can:
- Close each regulated entity on the same calendar. Workday Financial Management runs a single close across your broker-dealer, holding company, and affiliated entities, so the trial balance behind each filing is final and reconciled before the reporting deadline.
- Trace every balance to its source. Because Workday carries transaction-level detail with full data lineage, finance and compliance teams can drill from a reported figure back to the underlying entries when a regulator or auditor asks.
- Give examiners evidence without a separate exercise. Always-on audit capability records approvals and changes as they happen, so responding to a FINRA or SEC examination request draws on evidence that already exists.
| One Data Source | Automated Process Control | Audit and Compliance |
|---|---|---|
Foundational data model. Trust your data. |
Configured approvals. Control every entry. |
Built-in audit support. Track transactions with data lineage. |
Multi-entity ledger. Close every entity together. |
Segregation of duties. Separate who records and who approves |
Always-on audit. Capture evidence as work happens. |
Flexible chart of accounts. Report the way regulators ask. |
Automated period close. Lock periods on schedule. |
Auditor dashboards. Surface issues before the filing. |
Desk and business line profitability.
Capital markets profitability depends on pushing real costs down to the desk. Market data, exchange and clearing fees, technology, and compensation all have to land against the business line that consumed them. Workday Financial Management gives capital markets firms allocation logic and reporting in the same system as the ledger, so desk-level P&L is traceable rather than assembled in spreadsheets.
See what each desk actually earns. With Workday, you can:
- Allocate shared costs to the desk that used them. Workday Financial Management traces every component of an allocation, so market data, clearing, and technology costs reach the right business line on a defined and repeatable basis.
- Report profitability at the level you manage. Line of business profitability reporting shows results by desk, product, or legal entity instead of a blended firm-wide total, so leaders can act on the number rather than question it.
- Show your work when a desk head pushes back. Every allocation rule and data mapping is recorded with an audit trail, so finance can explain exactly how a cost reached a desk without rebuilding the calculation.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Let analysts map allocation rules. |
Line of business profitability reporting. Keep stakeholders informed. |
Instrument and finance data in one platform. Gain a granular view. |
Advanced preprocessing. Vet every transaction. |
Allocation audit trails. Show how costs were assigned. |
Flexible chart of accounts. Extend as desks change. |
Driver-based analysis. Understand business performance. |
Drill back to transaction details. Gain deeper insight. |
Member share and loan subledgers.
A member subledger holds the detail behind every share account and loan a credit union carries. Workday Accounting Center transforms high volumes of share and loan activity into accounting inside Workday, so the credit union works from one system rather than reconciling a core banking extract to the general ledger.
Bring member detail and the general ledger together. With Workday, you can:
- Consolidate share and loan subledgers. Workday Accounting Center turns member transactions from your core system into detailed journals, so share, certificate, and loan balances carry the same detail finance reports on.
- See every attribute behind a balance. Because member and financial data live in one platform, the accounting team can analyze dividends paid, loan yield, and delinquency by product or branch without a separate data pull.
- Keep a clear audit trail. Full data lineage carries each summarized journal back to the member transactions behind it, so examiners and auditors get transaction-level support without a separate collection exercise.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Let analysts map allocation rules. |
Shared data. Give finance and lending one view. |
Member and finance data in one platform. Gain a granular view. |
Advanced preprocessing. Vet every transaction. |
Product profitability reporting. Keep the board informed. |
Built-in audit support. Track transactions with data lineage. |
Quick accounting implementation. Free up time for IT. |
Automated period close. Close on schedule each month. |
Core system and member data integration.
Credit union data integration with Workday brings share, loan, and member transaction data out of the core banking system and into the same platform as the general ledger. Finance teams work from one source instead of maintaining a feed and a reconciliation for every system.
Retire the point-to-point feeds. With Workday, you can:
- Bring core banking activity into accounting. Workday Accounting Center ingests high-volume member transactions from your core and ancillary systems, transforms them into accounting, and posts them to the ledger.
- Use one chart of accounts everywhere. A standardized chart of accounts across operational and financial data means member activity lands in the ledger already coded the way finance reports on it.
- Remove the monthly reconciliation. When operational and financial data live in one system, there is nothing to reconcile between systems, and auditors get the detail behind every balance without a separate request.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Let analysts map allocation rules. |
Shared data. Give every team one view |
Flexible chart of accounts. Extend as you grow. |
Advanced preprocessing. Vet every transaction. |
Automated period close. Close on schedule. |
Built-in audit support. Track transactions with data lineage. |
Quick accounting implementation. Free up time for IT. |
Drill back to transaction details. Answer questions quickly. |
CUSO and multi-entity accounting.
Credit unions that operate credit union service organizations, or that have merged with another institution, have to close and consolidate across separate legal entities. Workday Financial Management runs one close across the credit union and its CUSOs, with intercompany balances and eliminations handled in the same system.
Close and consolidate every entity together. With Workday, you can:
- Run one close across the credit union and its CUSOs. Workday Financial Management closes each legal entity on the same calendar, so consolidated results are ready without a separate reporting cycle for each entity.
- Keep intercompany balances aligned. Intercompany transactions and eliminations are recorded and balanced inside Workday, so consolidation does not depend on schedules kept outside the ledger.
- Bring a merged institution onto one system faster. A flexible chart of accounts structure lets you extend the accounting model as the organization changes, so an acquired balance sheet maps into existing reporting rather than running alongside it.
| One Data Source | Automated Process Control | Close and Consolidate |
|---|---|---|
Multi-entity ledger. Close every entity together. |
Configured approvals. Control every entry. |
Automated consolidation. Report the whole organization. |
Flexible chart of accounts. Extend as you grow |
Segregation of duties. Separate recording and approval. |
Intercompany balancing. Eliminate without spreadsheets. |
Built-in audit support. Track transactions with data lineage. |
Automated period close. Lock periods on schedule. |
Drill back to transaction details. Answer questions quickly. |
Financial reporting and analytics.
Instrument data models and financial data warehouse.
Financial data management means bringing loan, deposit, and other instrument-level data into one financial data warehouse with the accounting and lineage to support every reported number. Workday Accounting Center and Workday Financial Management do that work on a single platform, so your finance team can trust the detail behind every balance. Make decisions faster and save on audit and data collection costs. With Workday, you can:
Gain audit trails to your instrument-level details. Workday Accounting Center keeps data lineage from summarized journals back to the source transactions, so auditors can trace any figure in a financial report to the underlying loan or deposit record.
Report on instrument-level details. Banks can report on both detailed and summarized balances for financial, operational, and managerial reporting, using worktags such as line of business or product as dimensions.
Remove manual reconciliation processes. With instrument-level data enriched, validated, and posted to the ledger in one accounting process, the detail and the summarized journals tie by design, so finance teams spend less time reconciling source systems to the general ledger in spreadsheets.
| One Data Source | Automated Process Control | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Shared data. |
Instrument and finance data in one platform. |
Quick accounting implementation. |
Drill back to transaction details. Gain deeper insight. |
Built-in audit support. Track transactions with data lineage. |
Advanced preprocessing. |
Line of business profitability reporting. |
Risk management.
Banking risk management depends on financial controls that stand up to regulator and auditor scrutiny without adding manual work. Workday Financial Management builds automated controls, transaction audit trails, and role-based security into one system, so your bank spends less time collecting evidence and more time managing risk.
Increase automated controls and save on audits and data collection costs. With Workday, you can:
Gain a complete audit trail of transactions. Workday records who changed what, when, and why on every financial transaction, so embedded controls keep your bank audit-ready instead of relying on evidence assembled after the fact.
Get built-in segregation of duties. Role-based security separates who can initiate, approve, and record transactions, so no single worker can both create and approve a payment or journal entry.
Centrally control security. Because HR and finance data share one security model in Workday, you manage access permissions in one place rather than across separate systems.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Shared data. |
Instrument and finance data in one platform. |
Quick accounting implementation. |
Drill back to transaction details. Gain deeper insight. |
Built-in audit support. Track transactions with data lineage. |
Advanced preprocessing. |
Line of business profitability reporting. |
SEC reporting.
Workday gives banks and capital markets firms a single finance data foundation for SEC reporting. Bank finance teams spend less time pulling data from siloed core systems and more time on analysis, with accounting processes built for banking transaction volumes.
Save time on report creation, reduce the cost of data collection, and make decisions faster. With Workday, you can:
Bring your transactions out of silos. Workday Accounting Center ingests high volumes of banking transaction data, such as loans and deposits, from front-office and operational systems and transforms it into accounting with full lineage back to the source transaction.
Unify account codes in your operational system. Account posting rules in Workday direct each transaction to the right general ledger account, so banks standardize account codes once instead of reconciling separate code sets from each operational system at reporting time.
Stop hard coding integration points. Configurable accounting sources in Workday Financial Management define how each system's data is ingested and enriched, so bank finance teams adjust a configuration when a source changes rather than maintaining custom code for every integration.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Shared data. |
Instrument and finance data in one platform. |
Quick accounting implementation. |
Drill back to transaction details. Gain deeper insight. |
Built-in audit support. Track transactions with data lineage. |
Advanced preprocessing. |
Line of business profitability reporting. |
ESG reporting.
ESG reporting starts with reliable, controlled data drawn from across finance, HR, and procurement. Streamline your path to net-zero emissions, centralize data for new disclosure requirements, and meet science-based targets. With Workday, you can:
Get ready to meet new disclosure requirements. Workday centralizes the worker, supplier, and financial data that ESG disclosure requirements draw on, so your institution reports from one controlled source of truth instead of reconciling disconnected spreadsheets.
Understand supplier sustainability. As your source of truth for supplier data, Workday makes it easier to source and track supplier sustainability data and engage suppliers on their carbon impact.
See the largest sources of Scope 3 emissions. Store emission actuals across all three GHG scopes in Workday to pinpoint where Scope 3 emissions concentrate and report on progress against your sustainability goals.
| Social Reporting for ESG | Supplier Risk and Sustainability | Emissions Modeling and Planning |
|---|---|---|
Progress tracking. Measure progress and identify areas for improvement. |
Supplier ESG data collection. |
Impact modeling. See the impact of your reduction efforts. |
Consolidated information. Understand workforce composition and more. |
Scope 3 emissions reporting. Report on emissions from supplier spend. |
Emissions data. Understand where your material emissions come from. |
Syncs with other features. Use with analytics, VIBE Index™, and learning. |
|
|
Federal reserve/FFIEC reporting.
Bank regulatory reporting to the Federal Reserve and the FFIEC often depends on manual data collection and reconciliation across siloed systems. Workday Financial Management and Workday Accounting Center give banks a single source of accounting data to report from.
Reduce the cost of data collection and report faster. With Workday, you can:
Quickly source data for regulatory reports. Workday Accounting Center brings front-office systems, operations, and the back office together, so you can pull regulatory reporting data from one set of records instead of stitching together extracts.
Automate your audit trail. An always-on audit automatically tracks and documents every change to accounting rules and data mappings, giving banks an audit trail they can share with regulators and auditors without rebuilding it by hand.
Remove manual reconciliation processes. A single source of financial data frees your team to close with confidence before each Call Report (FFIEC 031/041) and FR Y-9C filing.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Shared data. |
Instrument and finance data in one platform. |
Quick accounting implementation. |
Drill back to transaction details. Gain deeper insight. |
Built-in audit support. Track transactions with data lineage. |
Advanced preprocessing. |
Line of business profitability reporting. |
Management reporting/KPIs.
Banking management reporting often means pulling KPIs from separate core banking, general ledger, and workforce systems before leadership can see a consistent view. Workday brings financial, operational, and workforce data together for banks so your finance team spends less time assembling reports and more time acting on them.
Save time on report preparation, improve data quality, and make decisions faster. With Workday, you can:
Ensure accurate reports. Because Workday Financial Management records transactions and reports on them in the same system, banking KPIs draw from a single source of data, and surfaces anomalies in your finance data as transactions post, so issues are caught before they reach a management report.
Deliver various versions of data to leadership. With Workday Adaptive Planning, bank executives, board members, and line-of-business heads can each get formatted or ad hoc views of the same actuals, scenarios, and metrics without finance rebuilding the report for each audience.
Tailor reporting to individual roles. Role-based dashboards give a CFO, treasurer, or branch manager the KPIs relevant to their decisions, drawing on more than 160 prebuilt, configurable dashboards in Workday.
| Robust Reporting | Insights to Drive Business | Analytics and Dashboards |
|---|---|---|
Object data model. Build reports with unlimited dimensionality. |
Reporting alerts. |
Workday Prism Analytics. Blend Workday and external data for reporting. |
Unified data. Bring financial, workforce, and operational data together. |
Metrics and scorecards. Track business performance. |
Persona-driven dashboards. Gain insight into day-to-day operations. |
Security permissions. Distribute reports based on roles. |
Dimensional analysis. Analyze your business across every dimension. |
|
NCUA 5300 Call Report and regulatory reporting.
Credit unions file the NCUA 5300 Call Report every quarter, and the net worth ratio it reports drives prompt corrective action thresholds. Workday Financial Management gives credit union finance teams a reconciled general ledger and transaction-level support underneath each filing, so the quarterly cycle draws on data that is already final.
Shorten the quarterly reporting cycle. With Workday, you can:
- Close before the filing window opens. Workday Financial Management automates period close activity so the trial balance behind the 5300 is complete and reconciled rather than finalized under deadline.
- Support every reported figure. Transaction-level detail with full data lineage means finance can trace a reported balance back to the member activity behind it when an examiner asks.
- Give examiners evidence that already exists. Always-on audit capability records approvals and changes as work happens, so NCUA examination requests do not start a separate retrieval exercise.
| One Data Source | Audit and Compliance | Reporting and Analytics |
|---|---|---|
Foundational data model. Trust your data. |
Built-in audit support. Track transactions with data lineage. |
Prebuilt dashboards. See results without building reports. |
Automated period close. Finish before the deadline. |
Always-on audit. Capture evidence as work happens. |
Self-service reporting. Let the team answer its own questions. |
Flexible chart of accounts. Report the way regulators ask. |
Auditor dashboards. Surface issues before the filing. |
Drill back to transaction details. Gain deeper insight. |
Member and product profitability reporting.
Credit unions need to know which products and which branches carry their cost, and a not-for-profit structure makes that harder rather than easier. Workday brings member, product, and cost data into one reporting foundation, so leadership and the board see profitability on a consistent basis.
Understand what each product and branch contributes. With Workday, you can:
- Report by product, branch, and member segment. Workday tags every transaction with dimensions such as product, branch, or cost center, so the finance team can analyze performance from any angle without rebuilding reports.
- Allocate operating cost on a defined basis. Allocation definitions follow your own methodology, so branch and support costs reach the products that consumed them consistently each period.
- Give the board reporting it can act on. Prebuilt and self-service dashboards let directors and leadership explore results without waiting on a reporting request.
| Reporting and Analytics | Data Enrichment | One Data Source |
|---|---|---|
Dimensional reporting. Analyze from any angle. |
Rules engine. Let analysts map allocation rules. |
Foundational data model. Trust your data. |
Self-service dashboards. Let leaders explore. |
Driver-based analysis. Understand what moves results. |
Shared data. Give finance and lending one view. |
Board-ready reporting. Show results clearly. |
Allocation audit trails. Show how costs were assigned. |
Drill back to transaction details. Gain deeper insight. |
Continuous and company-wide planning.
Balance sheet and margin planning.
Balance sheet planning in banking often stalls while finance teams pull rate assumptions, deposit data, and product detail from separate systems before a forecast can begin. Workday Adaptive Planning gives banks a single platform to integrate that data and model the balance sheet, income statement, and cash flow together.
Save time on data collection and update planning models faster. With Workday, you can:
Easily source economic factors. Bring interest rates and other economic drivers into your driver-based planning models through data integration, so economic scenario planning starts from current assumptions instead of spreadsheet updates.
Access product-level details. Model loan portfolios and deposits by product, including principal, prepayment, interest, and fees, so product-level profitability flows directly into your comprehensive balance sheet forecast.
Update your margin planning. Combine top-down margin-based models with detailed bottom-up loan portfolios in one place, so banking finance teams can refresh margin plans as soon as assumptions change.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Shared data. |
Instrument and finance data in one platform. |
Quick accounting implementation. |
Drill back to transaction details. Gain deeper insight. |
Built-in audit support. Track transactions with data lineage. |
Advanced preprocessing. |
Line of business profitability reporting. |
Banking branch planning and performance.
Bank branch planning in Workday Adaptive Planning gives your finance team one place to plan revenue and direct costs by branch, allocate overhead, and compare branch profitability across the network.
Save time on planning and data collection. With Workday, you can:
Monitor branch performance. Embedded reporting and analytics let you monitor branch performance against plan, so you can compare branches side by side and act on underperformers sooner.
Allocate costs to individual branches. Assign personnel, facilities, and overhead costs to create branch-level P&Ls that show the true profitability of each branch.
Model branch expansion and closing impacts. With scenario planning, you can change assumptions and immediately see how opening or closing a branch affects revenue, expenses, and the network as a whole.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Single security. |
Instrument and finance data in one platform. |
Driver-based analysis. Understand business performance. |
Drill back to transaction details. Gain deeper insight. |
Intelligent data core. Integrated with finance and HCM. |
In-memory calculation. Process data faster. |
Line of business profitability reporting. |
Non-interest expense and efficiency ratio planning.
Non-interest expense planning is where banks and capital markets firms have the most direct control over their efficiency ratio, yet many finance teams still manage it in disconnected spreadsheets against an annual budget that ages quickly. Workday Adaptive Planning gives banking finance teams one place to plan, forecast, and compare non-interest expenses against actuals.
Improve expense ratios, reduce planning cycle times, and make decisions faster. With Workday, you can:
Plan for non-interest expenses. Banking finance teams can budget non-interest expense items such as salaries, benefits, taxes, and facilities costs by line item in Workday Adaptive Planning.
Frequently update forecasts. Rolling forecasts for banks replace a static annual budget with regularly refreshed projections, so finance leaders can reallocate personnel and resources as the business changes.
Reconcile plans versus actuals. Plan-versus-actual analysis shows banking finance teams where actual spend diverges from the budget, so they can adjust expense plans without manually mapping data between accounting and FP&A.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Single security. |
Instrument and finance data in one platform. |
Driver-based analysis. Understand business performance. |
Drill back to transaction details. Gain deeper insight. |
Intelligent data core. Integrated with finance and HCM. |
In-memory calculation. Process data faster. |
Line of business profitability reporting. |
Financial products forecasting.
Financial product forecasting gives a clear view of performance by product, so finance teams spend less time on manual data collection and more time planning. Workday Adaptive Planning for banking brings product-level planning, product-line visibility, and scenario planning into one place.
Save time on audits and data collection. With Workday, you can:
Plan and forecast at the product level. Banking and capital markets finance teams can plan revenues and direct costs by product and branch, then allocate personnel and overhead to build product and branch P&Ls.
Gain full visibility into all product lines. Product-line visibility means your finance team works from one set of numbers across every product, rather than pulling data together by hand before each planning cycle or audit.
Enable scenario planning. With scenario planning in Workday Adaptive Planning, you can model shifts in rates, deposits, or market conditions and see the impact on your forecast right away.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Rules engine. Allow business analysts to map rules. |
Single security. |
Instrument and finance data in one platform. |
Driver-based analysis. Understand business performance. |
Drill back to transaction details. Gain deeper insight. |
Intelligent data core. Integrated with finance and HCM. |
In-memory calculation. Process data faster. |
Line of business profitability reporting. |
Workforce planning.
Banking workforce planning works best when HR and finance plan headcount, hiring, and labor costs together in one connected system instead of reconciling separate spreadsheets. Workday Adaptive Planning for banking ties workforce plans to budgets and rolling forecasts so banks and capital markets firms can shift plans as business needs change.
Hire faster, save time on audits, and reduce data collection efforts. With Workday, you can:
Plan for your workforce needs. Banking HR and finance teams can model hiring, transfer, and retention scenarios with driver-based assumptions, see the cost impact instantly, and publish approved hiring plans directly to recruiting teams through Workday workforce planning.
Identify the best candidates. Approved headcount plans flow into Workday Human Capital Management as requisitions, so recruiting teams start hiring without manual handoffs or unaccounted-for requisitions.
Monitor workforce costs. Banking leaders can see the financial impact of hiring, transfers, and retention plans as they change, and track workforce cost metrics such as time to fill, turnover costs, and cost per hire without waiting for month-end reconciliation.
| Workforce Modeling | Aligned Plans | Staffing Insights |
|---|---|---|
Driver-based assumptions. Model hiring, transfers, and retention plans. |
Strategic planning. Identify how to attract top talent. |
Intuitive dashboards. |
Cost-impact modeling. See workforce costs right away. |
Skills modeling. Close the skills gap across functions. |
Workforce analytics. See what’s working and pivot as needed. |
Global drivers. See how global attributes impact plans. |
Seamless execution. Turn plans into action. |
|
Loan portfolio planning.
Loan portfolio planning for banks depends on pulling interest, fees, prepayments, and new originations together from systems that rarely share one account structure. Workday Adaptive Planning and Workday Financial Management give your finance team a single data foundation, so revenue modeling starts from clean, connected loan data rather than another round of collection.
Save time on revenue modeling and data collection. With Workday, you can:
Unify account codes in your operational system. Standardized account codes mean loan data from origination, servicing, and core banking systems lands in one chart of accounts, so your finance team stops remapping fields every reporting cycle.
Bring your transactions out of silos. Workday Adaptive Planning consolidates transaction data from your core banking systems and cloud data warehouses, and virtualized drill-back lets you trace any forecast line back to its source transaction.
Remove manual reconciliation processes. When planning and accounting run on the same data, your finance team no longer ties out loan balances between spreadsheets and the ledger by hand, which frees time for analysis.
| One Data Source | Data Enrichment | Automated Process Control |
|---|---|---|
Foundational data model. Trust your data. |
Data mapping. Empower business analysis to maintain rules. |
Single security. |
Instrument and finance data in one platform. |
Quick accounting policy implementation Reduce reliance on IT. |
Drill back to transaction details. Gain deeper insight. |
Intelligent data core. Integrated with finance and HCM. |
Advanced preprocessing. Enhance data enrichment. |
Line of business profitability reporting. |
Capital markets headcount and expense planning.
Capital markets expense planning has to absorb volatile revenue, a compensation base that moves with performance, and technology and market data costs that rise on their own schedule. Workday Adaptive Planning lets capital markets finance teams model headcount and expense together against those drivers, then reforecast when conditions change.
Plan expense against revenue you cannot fully predict. With Workday, you can:
- Plan headcount and compensation as one model. Workday Adaptive Planning connects workforce plans to compensation expense, so a hiring decision on a desk shows its full cost rather than a base salary line.
- Test expense against different revenue outcomes. Scenario modeling shows what the expense base does under stronger or weaker trading and fee revenue, so leaders can decide before the quarter closes rather than explain afterward.
- Reforecast without rebuilding the model. Rolling forecasts replace the static annual budget, so plans move with market conditions and finance spends less time reconciling versions.
| Connected Planning | Scenario Modeling | Workforce Planning |
|---|---|---|
Intelligent data core. Integrated with finance and HCM. |
Driver-based analysis. Understand business performance. |
Headcount planning. Plan roles and cost together. |
In-memory calculation. Process data faster. |
Unlimited scenarios. Compare outcomes side by side. |
Skills-based modeling. Plan for the roles you need. |
Single security model. Keep your information secure. |
Rolling forecasts. Update plans continuously. |
Plan versus actual. Close the loop each period. |
Net worth and balance sheet planning.
A credit union plans its balance sheet against member growth, loan demand, and a net worth ratio it has to protect. Workday Adaptive Planning lets credit union finance teams model share and loan balances, dividend and interest assumptions, and net worth together, then reforecast as conditions move.
Protect net worth while the balance sheet grows. With Workday, you can:
- Model the balance sheet and net worth together. Workday Adaptive Planning connects share growth, loan growth, and earnings assumptions to the net worth ratio, so leadership sees the capital effect of a growth plan before committing to it.
- Test different rate and growth scenarios. Scenario modeling shows what happens to margin and net worth under different dividend, loan demand, and rate assumptions, so the board sees a range rather than a single forecast.
- Reforecast without rebuilding the model. Rolling forecasts replace the static annual budget, so the plan moves with member behavior and finance spends less time reconciling versions.
| Connected Planning | Scenario Modeling | Reporting and Analytics |
|---|---|---|
Intelligent data core. Integrated with finance and HCM. |
Unlimited scenarios. Compare outcomes side by side. |
Board-ready reporting. Show the plan clearly. |
In-memory calculation. Process data faster. |
Driver-based analysis. Understand what moves the number. |
Plan versus actual. Close the loop each period. |
Single security model. Keep your information secure. |
Rolling forecasts. Update plans continuously. |
Self-service dashboards. Let leaders explore. |
Branch and member service planning.
Credit unions have to decide where to place branches and how to staff member service as member behavior shifts toward digital channels. Workday Adaptive Planning models branch performance and staffing together, so a decision about a location carries its full cost and service impact.
Plan branches around how members actually bank. With Workday, you can:
- Plan each branch as its own P&L. Workday Adaptive Planning models revenue, cost, and staffing by location, so leadership can compare branch performance on a consistent basis.
- Connect staffing plans to member demand. Because workforce and financial plans share one model, a change to branch hours or staffing shows its cost and its service effect at the same time.
- Test a location before you commit. Scenario modeling compares opening, consolidating, or reconfiguring branches, so the credit union can weigh member access against operating cost.
| Connected Planning | Workforce Planning | Scenario Modeling |
|---|---|---|
Intelligent data core. Integrated with finance and HCM. |
Headcount planning. Plan roles and cost together. |
Unlimited scenarios. Compare locations side by side. |
Driver-based analysis. Understand branch performance. |
Skills-based modeling. Plan for the roles you need. |
Rolling forecasts. Update plans continuously. |
Location-level reporting. Compare branches consistently. |
Plan versus actual. Track against the plan. |
Single security model. Keep your information secure. |
Proactive spend management.
Sourcing efficiency.
Sourcing for banks and capital markets firms works best when events, suppliers, and contracts run on one system instead of email and spreadsheets. Workday Strategic Sourcing gives your procurement team a single place to run sourcing events and award business on evidence.
Run better events and award on evidence. With Workday, you can:
Run sourcing events in one place. Workday Strategic Sourcing handles RFI, RFP, and RFQ events end to end, so your team stops managing responses across inboxes and spreadsheets.
Compare bids on the same basis. Structured responses let procurement score suppliers against consistent criteria, so an award decision rests on comparable information.
Carry the award straight into a contract. Because sourcing, contracts, and supplier records share one system, an awarded event moves into contracting without rekeying terms.
| Simplified RFX | Streamlined Collaboration | Source Performance Measurement |
|---|---|---|
Easier response process. Set up and publish RFPs, RFIs, and RFQs. |
Unified system. Capture stakeholder requests in one place. |
Impact assessment. Prioritize sourcing projects. |
Smart bids. Scale bidding activities with suppliers. |
Intake request forms. Capture essential project details. |
Cost savings and avoidance. Get visibility into savings metrics. |
Optimized award scenarios. Compare bids and take action. |
Paperless processes. Eliminate emails and spreadsheets. |
Profitability reporting. Report on project milestones and goals. |
Mitigate supplier risk.
Supplier risk management starts with complete visibility into every third party you work with and a consistent way to evaluate them. Workday Strategic Sourcing gives your procurement team one place to onboard suppliers, assess third-party risk, and collaborate with them throughout the source-to-pay process.
Improve the supplier experience, negotiation, and collaboration. With Workday, you can:
Simplify supplier interactions. Banking procurement teams can set up RFPs, RFIs, and RFQs, run bidding with suppliers at scale, and give suppliers real-time feedback on their bids from a single place.
Accelerate onboarding of new suppliers. Supplier onboarding with flexible forms, plus validation of supplier risk against leading third-party data providers for fraud, financial health, ESG, and security with automated alerts, helps banks reduce third-party risk from day one.
Turn suppliers into partners. With performance and risk data across all active and past contractual activity, your team can develop strategies to optimize supplier relationships, as KeyBank's procurement team did after bringing source-to-pay into Workday Strategic Sourcing.
| Supplier Interface | Onboarding and Compliance | Performance Management |
|---|---|---|
Supplier portal. Enable self-service. |
Forms. Manage critical data collection. |
Feedback and scorecards. Collaborate with stakeholders. |
Message center. Start two-way communications. |
Built-in compliance. Keep supplier data updated. |
Goals management. Manage performance and business satisfaction. |
Reverse auctions. Save time and money on bids. |
Risk scores. Assign scores based on attributes. |
Supplier contract management.
Supplier contract management in banking and capital markets means keeping procurement, finance, legal, and risk teams working from the same contract data across every third-party agreement. Workday Strategic Sourcing connects sourcing, contracts, and supplier data so banks and financial institutions can manage the full source-to-contract lifecycle in one place.
Realize faster, streamlined contract workflows; improve billing accuracy; and improve stakeholder visibility. With Workday, you can:
Gain a better picture of supplier relationships. Workday Strategic Sourcing gives procurement teams key business data on suppliers and their performance, so you can see all active and past contractual activity across the bank.
Increase visibility into your contracts. Stakeholders across procurement, finance, and legal gain visibility into every stage of the contract lifecycle, from creation and negotiation through approval and renewal, so nothing stalls waiting for a status update.
Manage and monitor contract changes. Approval workflows show the progress and status of each revision, and Workday Contract Intelligence tracks obligations across your financial services contracts so teams stay current as terms change.
| Renewal Management | Streamlined Contracting | Visibility and Transparency |
|---|---|---|
Smart routing. Streamline approvals with rules. |
Contract templates. Author and edit in the same place. |
Unified data. See all contract data in one place. |
Efficient communication. Use in-app messaging and notifications. |
Microsoft Office 365. Add on the tools you already use. |
Contract hierarchy. Create parent-child relationships for suppliers. |
Invoice automation. Automate based on billing terms and schedules. |
Digital signatures. Integrate DocuSign and Adobe eSign. |
Status updates. Keep teams on the same page. |
Cost containment.
Procurement software for banks has to do more than process purchase orders: it needs to help you contain costs across a large and complex supplier base. Workday Procurement and Workday Strategic Sourcing give banking procurement teams one system to manage supplier spend, from sourcing through payment.
Improve support for value analysis, increase procurement efficiency and accuracy, and optimize allocation of supplier spend. With Workday, you can:
Improve supplier discounts and terms. Workday Strategic Sourcing gives your team consolidated data on suppliers, contracts, and payment terms, so you negotiate discounts from a full picture of your commitments rather than from scattered records.
Streamline data access to accelerate value analysis. When sourcing, contract, and spend data live in one system, your analysts can validate savings by category or project owner instead of reconciling exports.
Increase buyer productivity and reduce errors. KeyBank consolidated its source-to-pay processes from a legacy procurement system into Workday, giving buyers self-service options on the same platform the bank already used for HR and finance.
| Validated Savings | Comprehensive Control | Actionable Insights |
|---|---|---|
Savings identification. Avoid unnecessary costs. |
Quick configuration. Create spend processes without coding. |
Blended analytics. Combine operational and financial data. |
Savings mapping. Attribute savings to specific categories. |
Efficient communication. Use alerts, notifications, and validations. |
Multi-dimensional spend view. View all spending in one place. |
Prioritization. Rank projects based on goals. |
Controlled access. Give access based on roles and permissions. |
Enhanced visibility. Analyze out-of-pocket spend. |
Stakeholder engagement.
Banking stakeholder engagement improves when procurement, finance, legal, risk, and the lines of business work from one source-to-contract process instead of scattered emails and spreadsheets. Workday Strategic Sourcing gives banks and capital markets firms that shared view.
Maximize visibility and minimize risk, streamline the contracting process, and increase compliance. With Workday, you can:
Enable collaboration across functions. Sourcing teams, approvers, and business stakeholders can review requests, comment, and act in one place, keeping a live record of contract communication rather than overlapping email threads.
Build trust with your stakeholders. Centralized visibility into every stage of the contract lifecycle keeps finance, legal, risk, and business stakeholders informed on terms, renewals, and obligations, reducing financial and legal risk and supporting compliance.
Streamline business requests from multiple sources. Intake request forms capture essential project details from any department and route each request to the right sourcing owner, so business requesters can track status without chasing procurement for updates.
| Modern Solution | Integrated Collaboration | Unified Data Core |
|---|---|---|
Simplified platform. Enable use for all stakeholders. |
Message center. Start two-way communications. |
Complete view. See suppliers, contracts, and projects in one place. |
Automated routing. Request projects from the right people. |
Project status. Get a complete view of all tasks. |
Discovery boards. Analyze spend quickly and easily. |
Streamlined sourcing. Speed up project reviews and approvals. |
Target alignment. Agree on a single set of company goals. |
Unified data. Bring supplier and spend data together. |
Indirect spend controls.
Indirect spend management works best when sourcing, procurement, and supplier management run on one platform, so finance and procurement teams share a single view of spend. Workday Spend Management gives your bank that spend visibility along with the indirect spend controls to act on it.
See better spend control, experience faster processing, and increase employee adoption and satisfaction. With Workday, you can:
Control spend. Configurable spend controls in Workday Procurement enforce your purchasing policies at the point of purchase and assign access by role, so bank employees follow approved paths instead of creating maverick spend.
Reduce supplier costs. Workday Strategic Sourcing in financial services gives procurement teams real-time visibility into projected spend and contractual obligations, so you can right-fit supplier pricing and track exactly where savings are realized.
Reduce risks tied to manual processing. Procure-to-pay automation replaces manual requisition, purchase order, and invoice handling, and our Procurement Agent monitors purchases as they happen and surfaces spend anomalies and policy misalignments for review.
| Modern Buying Experience | Touchless Expense Processing | Spend Analysis |
|---|---|---|
Simplified user experience. Guide users to the right places. |
Mobile receipt scanning. Scan from anywhere. |
Blended analytics. Combine operational and financial data. |
Workday assistant. Get immediate status updates. |
Audit and fraud protection. Keep transactions secure with machine learning. |
Rogue spend. Uncover unmanaged spend issues. |
Embedded machine learning. Enable spend category recommendations. |
Spend analysis. Empower teams to negotiate better rates. |
Managed distribution. Share spend insights across the business. |
Vendor and third-party management.
Credit unions carry supervisory expectations around third-party relationships, and a smaller operations team has to meet them alongside everything else. Workday Strategic Sourcing brings supplier onboarding, contracts, and performance into one system, so vendor oversight rests on records rather than recollection.
Know who your vendors are and what you agreed. With Workday, you can:
- Keep supplier records in one place. Workday Strategic Sourcing holds sourcing events, contracts, and supplier records in a single system, so your team and your vendors work from the same information.
- Standardize onboarding and due diligence. Standard onboarding forms capture the information you need from every new vendor, so due diligence is consistent rather than dependent on who ran it.
- Find contract terms when you need them. A central contract repository connected to Workday Financial Management means renewal dates, pricing, and service terms are searchable rather than buried in a shared drive.
| Supplier Management | Contract Management | Spend Visibility |
|---|---|---|
Supplier onboarding. Standardize every intake. |
Central repository. Find any contract quickly. |
Connected spend data. See what you spend. |
Supplier records. Keep one source of truth. |
Renewal visibility. Never miss a date. |
Configurable controls. Check spend against policy. |
Performance tracking. Hold vendors to terms. |
Approval workflow. Route for the right sign-off. |
Reporting and dashboards. Show oversight on request. |
Talent management.
Recruit and onboard.
Banking talent acquisition moves faster when recruiting, onboarding, and workforce planning run on the same platform and the same people data. Workday HCM helps you fill critical roles quickly and keep the people you hire engaged.
Streamline the recruitment process to hire faster and improve engagement. With Workday, you can:
Attract the right workers for every job. Workday Recruiting, part of the Workday Talent Acquisition suite, uses skills-based hiring to surface top candidates and expand candidate pools, so banks can fill hard-to-staff roles faster.
Better plan for attrition. With Workday Workforce Planning, banking HR and finance leaders can model attrition scenarios, spot upcoming talent gaps, and decide whether to grow, flex, or hire before roles go empty.
Assess retention risk. Retention and attrition analytics in Workday HCM show banking HR teams which employees are most likely to leave and why, so managers can act before top performers walk out the door.
| Built-In Automation | End-to-End Talent Acquisition | Consumer-Grade Experience |
|---|---|---|
Dynamic candidate workflow. Speed up the recruiting process. |
Internal and external sourcing. |
Mobile-driven. |
Contract builder. Send offers faster. |
Interview and candidate management. |
Configurable job applications. |
Automated onboarding. Provide a seamless experience. |
Connection to compensation. |
Social media connectors. Reach everyone’s network. |
Employee engagement.
Employee engagement in banking is hard to sustain when talent is scarce and teams are spread across branches, regions, and countries, and the cost shows up directly in turnover. Workday gives leaders a clear view of employee sentiment and belonging so you can turn employee feedback into action.
Build a diverse workforce, reduce turnover, and improve engagement. With Workday, you can:
Know how your employees feel. Workday Peakon Employee Voice gives HR and bank leaders real-time insights into employee engagement, sentiment, and well-being, so you hear about problems while there is still time to fix them.
Break down employee sentiment by region. Regional workforce insights let you compare how employees in one country or branch network feel against another, so you can direct retention efforts where they are needed most.
Cultivate a sense of belonging. The VIBE Index in Workday People Analytics surfaces key metrics showing where you can improve equity and parity across all people groups, so your belonging goals rest on data rather than intent.
| Active Listening Technology | End-to-End Talent Acquisition | Consumer-Grade Experience |
|---|---|---|
Personalized surveys. Track engagement, D&I, health, and well-being. |
Employee sentiment insight. See data in real time. |
Contextual learning and prescriptive actions. Help your people grow. |
Intelligent question targeting. |
Machine learning and semantic search. |
Dashboards for everyone. |
Survey automation. |
Impact correlations and benchmarking. See how you measure up. |
Confidential conversations. Get honest feedback. |
Modernize for efficient HR service delivery.
For banks and capital markets firms, HR service delivery often means HR teams answering the same pay, benefits, and policy questions from branches, trading floors, and back offices in every region. Workday brings HR knowledge, cases, and self-service together in one HR service delivery experience so more employee requests get resolved before they ever become tickets.
Reduce HR case volume, improve efficiency, and decrease the total cost of ownership. With Workday, you can:
Quickly roll out HR programs to a distributed workforce. Banks with employees spread across branches, regional offices, and trading desks can launch a new policy or program once in Workday HCM and deliver it to every location at the same time.
Offer employees self-service. With Workday Help and Self-Service Agent, employees get instant answers to pay, benefits, and time-off questions and can complete routine tasks themselves, so fewer requests turn into HR cases.
Better engage with employees. When employees can find answers and take action in one place, your HR team spends less time on tickets and more on the conversations that matter, which is how First National Bank of Omaha improved its employee experience after consolidating six systems into one with Workday.
| Digital Self-Service | People-Centered Design | Built-In Automation |
|---|---|---|
Data integrity and synchronization. Offer up-to-date information. |
Survey and feedback loop. |
Dynamic candidate workflow. Speed up the recruiting process. |
Faster search results. Provide help at the moment of need. |
Tailored experiences. |
Contract builder. |
Personalized content. Meet people where they are. |
Push notifications. |
Automated onboarding. |
Employee experience and well-being.
A strong banking employee experience gives branch staff, relationship managers, and back-office teams the same ease and connection they deliver to customers. Workday HCM brings HR, pay, and support into one easy-to-manage system so your workforce spends less time on administration.
Provide greater self-sufficiency and improve connection. With Workday, you can:
Better engage with employees. Workday Peakon Employee Voice gathers and analyzes employee sentiment across branches, contact centers, and corporate teams so you can act on what your banking workforce actually needs.
Make things easier for an overstretched workforce. Routine changes like updating payroll deductions or adding a dependent take employees a few minutes in Workday, and Washington State Employee Credit Union has cut paper forms by at least 75% as a result.
Offer self-service. The Sana Self-Service Agent from Workday gives employees instant answers and completes everyday HR tasks inside Workday or in Microsoft Teams and Slack, reducing routine HR tickets for your support teams.
| Self-Service Functionalities | People-Centered Design | Consumer-Grade Experience |
|---|---|---|
Built-in workflows. Make processes easier. |
Survey and feedback loop. |
Native mobile. |
Time-tracking, expenses, tax forms, and more. |
Tailored experiences. |
Chatbot and search. |
Comprehensive guidance. Offer support when needed. |
Push notifications. |
Natural workspaces. |
Belonging and diversity.
Diversity and inclusion in banking depends on trustworthy workforce data, and Workday gives banks and capital markets firms one place to see representation, hiring, and belonging side by side.
Increase D&I insight, build a culture of belonging, and foster a more diverse workforce. With Workday, you can:
Understand the makeup of your workforce. Workday People Analytics gives banking HR leaders workforce demographic insights by gender, ethnicity, and other intersections, and the VIBE Index in Workday People Analytics shows where equity and parity gaps exist across those groups.
Bring in and retain diverse talent. Recruiters at banks can view diversity and inclusion insights for candidates in each phase of a requisition in Workday HiredScore, so you can see where diverse applicants drop off before the pipeline narrows.
Use data to make an impact. Workday Peakon Employee Voice measures whether employees actually feel your workforce is diverse and inclusive, so banking leaders can see whether DE&I efforts are having an impact in the eyes of employees rather than relying on headcount alone.
| Insight to Drive Change | Strategic Action | Meaningful Experiences |
|---|---|---|
Holistic workforce data. Gain real-time insight. |
Progress monitoring. |
Employee sentiment survey. Measure how your employees feel. |
Reporting and analytics. See outcome-based belonging and diversity metrics. |
Skills-based hiring. Ensure equitable access to opportunity. |
Personalized experiences. Foster inclusion and belonging. |
VIBE Index™. Ensure inclusion and equal pay. |
Skills development and training.
Banking workforce development depends on knowing which skills your employees have today and which ones your business will need next. Workday brings employee skills profiles, personalized learning, and compliance training together so you can act on both.
Minimize turnover, better allocate resources, and personalize learning experiences. With Workday, you can:
Place the right people in the right roles. With employee skills profiles in Workday HCM, banks can take a skills-first approach to matching expertise to critical areas such as risk management, compliance, and customer service.
Develop your talent. Workday Learning surfaces personalized learning content based on skills gaps so employees can build the skills they need for their next role, which gives your bank a clearer path for internal talent mobility.
Stay on top of required training. Workday Learning delivers mandatory and auditable training with comprehensive reporting, so you can track completion of banking compliance training across your workforce.
| Career Development | Skills Analysis | Learning and Training |
|---|---|---|
Opportunity graph. Offer up clear career pathways. |
Skills ontology. |
Machine-learning recommendation. Intelligently suggest learning. |
Job recommendations. Suggest gigs based on skills and interests. |
Reports and dashboards. See skills analytics. |
Certification and license tracking. |
Democratized opportunity. Give everyone the chance to grow. |
Skills tracking. Measure skills against business needs. |
Alerts and notifications. |
Registered representative licensing and training.
Capital markets firms have to prove that every registered person holds current qualifications and has completed required continuing education. Workday tracks licenses, registrations, and training in the same system as the worker record, so compliance teams can evidence coverage across the firm instead of maintaining a parallel spreadsheet.
Keep registrations current and provable. With Workday, you can:
- Track every license and registration in one place. Certification and license tracking in Workday Learning holds qualification and registration data on the worker record, so status is visible to compliance, HR, and the supervisor at the same time.
- Prompt people before something lapses. Automatic alerts and notifications tell a registered person and their supervisor what is coming due, so continuing education is completed inside the window rather than chased afterward.
- Evidence coverage across desks and entities. Reports and dashboards show qualification status by desk, role, or legal entity, so supervisory and examination questions are answered from live data.
| Learning and Training | Skills Analysis | Reporting and Oversight |
|---|---|---|
Certification and license tracking. Keep track of qualifications. |
Skills ontology. Understand the skills you have. |
Reports and dashboards. See status across the firm. |
Alerts and notifications. Send automatic reminders. |
Skills tracking. Measure skills against business needs. |
Role-based access. Give supervisors their own view. |
Machine-learning recommendation. Intelligently suggest learning |
Opportunity graph. Offer up clear career pathways. |
Audit-ready records. Evidence completion on request. |
Trader and producer compensation.
Compensation in capital markets is weighted toward incentive, deferral, and multi-year vesting, and it is governed by plan terms that change by award year and by entity. Workday manages incentive and deferred compensation plans in the same system as payroll and the ledger, so accruals, payouts, and adjustments follow the plan without a separate reconciliation.
Run complex pay accurately across entities. With Workday, you can:
- Administer incentive and deferred plans in one place. Workday Advanced Compensation supports incentive, deferral, and multi-year vesting rules, so award terms are applied consistently rather than tracked outside the system.
- Pay accurately across legal entities and jurisdictions. Workday Payroll applies entity and jurisdiction rules to each payment, so cross-border and multi-entity compensation is calculated and withheld correctly the first time.
- Tie compensation expense back to the desk. Because compensation and financials share one system, incentive accruals flow into the ledger already coded to the right business line, with detail available behind the balance.
| Compensation Management | Global Payroll | One Data Source |
|---|---|---|
Advanced compensation. Model incentive and deferral plans. |
Multi-entity payroll. Pay across jurisdictions. |
Shared data. Give finance and HR one record. |
Multi-year vesting. Apply award terms by year. |
Configurable pay rules. Reflect local requirements. |
Compensation accruals in the ledger. Post expense where it belongs. |
Total rewards visibility. Show people their full package. |
Retroactive processing. Correct with a full trail. |
Audit trail. Evidence of every adjustment. |
Credit union recruiting and member service staffing.
Credit unions hire into branch and member service roles where turnover is high and local labor markets are competitive, often with a smaller HR team than a bank of comparable size. Workday helps credit union recruiting teams fill those roles faster and keep hiring managers moving without adding recruiter headcount.
Fill member-facing roles faster. With Workday, you can:
- Reach candidates quickly. Workday Recruiting supports high-volume outreach and scheduling for branch and contact center roles, so candidates hear back while they are still interested.
- Move the right candidates forward. Candidate grading and rediscovery surface applicants who fit the role, including people who applied for a comparable position before, so recruiters spend time on the strongest fits.
- Onboard consistently across every branch. Guided onboarding gives new member service employees the same start regardless of location, so training and compliance requirements are met from day one.
| End-to-End Talent Acquisition | Consumer-Grade Experience | Built-In Automation |
|---|---|---|
Candidate rediscovery. Surface people who already applied. |
Mobile-friendly apply. Meet candidates where they are. |
Automated scheduling. Book interviews without the back-and-forth. |
Candidate grading. Focus on the strongest fits. |
Branded career sites. Show what the credit union stands for. |
Guided onboarding. Start everyone the same way. |
Internal mobility. Promote from within. |
Hiring manager workflow. Keep reviews moving. |
Compliance tracking. Evidence required training. |
Member service skills and training.
Member service employees have to know products, lending basics, and the compliance requirements that come with each. Workday Learning and Workday Skills Cloud give credit unions one place to deliver that training, track completion, and see where capability gaps sit across branches.
Build capability across every branch. With Workday, you can:
- Deliver training people actually complete. Workday Learning recommends content based on role and skills, and delivers it in the flow of work, so branch employees train without leaving the systems they use.
- See where capability gaps sit. Workday Skills Cloud gives an always-current view of employee skills, so you can compare capability across branches and staff accordingly.
- Evidence required training. Certification and completion tracking keeps a record of who has completed what, so compliance and audit questions are answered from live data.
| Learning and Training | Skills Analysis | Career Development |
|---|---|---|
Machine-learning recommendation. Intelligently suggest learning. |
Skills ontology. Understand the skills you have. |
Opportunity graph. Offer clear career pathways. |
Certification tracking. Keep track of training. |
Skills tracking. Measure skills against needs. |
Job recommendations. Suggest roles based on skills. |
Alerts and notifications. Send automatic reminders. |
Reports and dashboards. See skills analytics. |
Democratized opportunity. Give everyone a chance to grow. |