Workday HCM - the HR Solution for the Agentic Era

Drive your HR transformation with agentic, AI-first HCM.

Workday HCM Suite brings together deterministic workflows, in-context data, and probabilistic AI to deliver a team of HR agents that act with the same judgment you’d expect from seasoned HR professionals. These agents understand your policies, hierarchies, and business structures, enabling them to guide employees through complex processes with the right steps, approvals, and communications tailored to each scenario. By pairing human expertise with AI agents, HR can shift from repetitive transactional work to high-impact initiatives that shape culture, skills, and strategy. Visual direction: diagram of humans and agents collaborating across HR processes (recruiting, talent mobility, payroll, support) with shared data and workflows at the core.

Power up your operationsWorkday HCM helps HR teams move from administration to impact. By unifying your core HR, workforce management, and payroll processes on an AI‑driven foundation, it gives you the clarity and control to cut costs, improve accuracy, and respond faster to change.

With real‑time analytics across your total workforce, leaders can spot trends early, make confident decisions, and continuously optimize headcount and spend. Agent‑powered experiences automate routine tasks and surface the right actions in the flow of work, freeing HR, managers, and employees to focus on higher‑value work instead of chasing data and approvals.

Compensation, benefits, time, absence, and payroll all run in a single, secure system that’s reducing errors, shortening cycle times, and strengthening compliance. Native and third‑party payrolls are managed side by side, while VNDLY extends visibility to your contingent workforce so you can manage every worker with consistent policies and insight.

The result is a more efficient HR operation, lower risk, and a workforce strategy that’s aligned to your business outcomes, not constrained by legacy processes.

Results:

• Enhance decision making

• Maximize operational efficiencies with total workforce insights

• Improved security and resiliency

• Gain access to and shape the future of Gen AI with our product teams through Workday AI Foundry

• Control labor costs

• Improve payroll accuracy and decrease time to complete payroll

Manage your talent dynamically.

Workday helps you manage talent dynamically so you can build a skilled, future‑ready workforce, not just fill today’s openings. By connecting workforce planning, recruiting, internal mobility, and AI‑powered learning, it aligns talent decisions to your long‑term business strategy instead of one‑off requisitions.

With Workday Recruiting and Candidate Experience Agent, you reduce time‑to‑hire and administrative friction through AI‑assisted screening, scheduling, and high‑volume candidate engagement. Recruiters can focus on the highest‑value talent, while candidates experience fast, personalized communication that keeps them engaged.

Workforce Planning, Workday Talent Optimization, and Workday Learning powered by Sana turn hiring and development into a single, continuous cycle. You can understand the roles you need, tap internal talent first, and invest in targeted upskilling and reskilling programs—improving recruiting ROI, strengthening retention, and ensuring you always have the right people ready for what’s next.

Results:

• Decrease time to hire and interview

• Improve internal talent mobility

• Better execute on workforce plans

• Improve recruiter capacity by 60%

• Gain access to and shape the future of Gen AI with our product teams through Workday AI Foundry

• Enhance the candidate experience

Elevate every employee moment with intelligent experiences.

Workday elevates every employee moment so HR can shift from handling tickets to driving engagement and retention. By combining continuous listening, AI‑driven insights, and hyper‑personalized experiences, it turns your employee experience into a measurable performance lever—not a static portal.

With Peakon and AI‑powered sentiment analysis, you move beyond annual surveys to always‑on listening that surfaces what truly impacts motivation and intent to stay. HR and leaders get clear, prioritized themes and recommended actions, helping them respond faster and focus effort where it will have the greatest impact.

Journeys, Help, and the Sana Self‑Service Agent guide people through moments that matter—from onboarding and role changes to leave and returns—with tailored, conversational experiences. Employees get instant answers and step‑by‑step support; HR sees lower case volumes and fewer repetitive questions. Powered by Workday’s Data Cloud, these experiences are informed by rich, secure people data so you can deliver the right help, at the right time, in the channels your workforce already uses—improving productivity, satisfaction, and long‑term loyalty.

Results:

• Decrease time to answer employee questions

• Reduce caseloads and questions for employee relations team members

• Increase AI confidence with proven Workday Illuminate value that’s already been adopted by 51% of all Workday customers

• Gain access to and shape the future of Gen AI with our product teams through Workday AI Foundry

Optimize your technology platform for secure, scalable AI.

Partnering with the Workday HCM Suite gives you more than a system of record—it gives you an extensible platform to keep innovating as your business changes. You get a single, trusted foundation for people data plus a rich ecosystem of agents and integrations that work together to drive measurable outcomes.

Workday Built Agents deliver out‑of‑the‑box, domain‑specific automation across HR, finance, and planning, speeding up processes like recruiting, payroll, and workforce planning while improving accuracy and compliance. Actions and the Sana‑powered self‑service experience turn that intelligence into personal workflows and instant answers for employees and managers, reducing tickets and boosting productivity.

For more advanced needs, MCP and A2A standardize secure connectivity to your broader enterprise stack, while Agent Builder lets your teams create and run custom agents safely inside your Workday tenant. Certified partner and third‑party agents extend Workday into adjacent tools and industry‑specific workflows—so you can modernize HR at your own pace without sacrificing interoperability or control.

Core Capabilities

• Core HCM. Standardizes global HR processes with consistent guardrails so you can run HR efficiently and compliantly at scale.
• Compensation. Simplifies complex pay structures so you can make fair, competitive, and auditable compensation decisions.
• Benefits & Wellness. Centralizes global benefits administration and partner management to control cost and improve employee coverage.
• Absence. Manages leave and absence plans in one place, reducing errors and ensuring policy and regulatory compliance.
• Workforce Management. Captures time and schedules across mobile and desktop to improve labor accuracy and staffing decisions.
• Global Payroll. Supports native and third-party payrolls so you can pay a global workforce accurately and on time from a single hub.
• Real-time Analytics. Provides real-time insights into your total workforce so leaders can monitor costs, compliance, and performance.
• VNDLY. Extends visibility and control to contingent workers so you can manage your entire workforce consistently.
• Workforce Planning. Aligns headcount, roles, and costs with business plans so you can proactively address gaps and future demand.
• Recruiting. Centralizes talent acquisition, reducing time-to-hire and giving recruiters a unified view of the pipeline.
• Talent Optimization. Uses talent data to identify skills, potential, and gaps so you can build a future-ready workforce.
• Workday Learning Powered by Sana. Delivers AI-driven, personalized learning to accelerate upskilling and keep skills aligned with business needs.
• Help. Gives employees quick, accurate answers to HR questions, lowering case volume and improving satisfaction.
• Peakon Employee Voice. Continuously captures and analyzes engagement data so leaders can act on what truly drives retention and performance.
• Journeys. Orchestrates tailored workflows for key life and career moments, improving productivity and experience.
• Sana Self Service Agent. Powers hyper-personalized, conversational self-service that resolves routine requests without HR intervention.
• Extensible Platform. Unlocks high-context people data across your ecosystem so every experience and insight is richer and more actionable.