Legal Contracts
Archived versions of universal contract terms and conditions.
Our archived universal contract terms and conditions can be found on this page. Only the documents referenced in your Order Form or UMSA will apply. Contact legal if you have questions regarding the UMSA contract terms.
Universal Main Subscription Agreement
Universal Security and Privacy Exhibits / Acceptable Use Policy
Production Support and Service Level Availability Policy (SLA)
Customer Experience (CX) Programs, Training, and Related Terms
Professional Services Agreements and Attachments
Technical Services Standards SOW Attachment (August 14, 2025 - Nov 20, 2025) (v 25.8)
Technical Services Standards SOW Attachment (March 01, 2025 - August 13, 2025) (v 25.3)
Technical Services Standards SOW Attachment (November 01, 2024 - February 28, 2025) (v 24.11)
Technical Services Standards SOW Attachment (August 23, 2024 - October 31, 2024) (v 24.8h)
Technical Services Standards SOW Attachment (April 1, 2024 - August 22, 2024) (v 24.4)
End User Subscription Agreements
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