CONFIDENTIAL

Contract Terms and Conditions


ONLY THE DOCUMENTS REFERENCED IN YOUR ORDER FORM OR MSA APPLY

MSA

MSA for United States Customers | v 20.10 - Effective October 10, 2020
For customers based in the United States
(Download PDF)

MSA for Customers Outside the United States (except Australia) | v 21.8 - Effective August 12, 2021
For customers not based in the United States or Australia
(Download PDF)

MSA for Australian Customers | v 21.8 - Effective August 12, 2021
For customers based in Australia
(Download PDF)
 

Exhibits & SLA

Universal Security Exhibit | v 19.5 - Effective June 3, 2019
(Download PDF)

Universal Data Processing Exhibit| v 21.9 - Effective September 27, 2021
(Download PDF)

Addendum C to the Universal Data Processing Exhibit for Australian Customers | v 21.9 - Effective September 27, 2021
(Download PDF)

Production Support and Service-Level Availability Policy (SLA)| v 21.2 - Effective March 4, 2021
(Download PDF)

Production Support and Service-Level Availability Policy for Strategic Sourcing (SLA) | v 20.8 - Effective August 20, 2020
SLA applicable only to Workday Strategic Sourcing
(Download PDF)

Production Support and Service-Level Availability Policy for Workday Adaptive Planning (SLA) | v 19.2 - Effective November 1, 2019
SLA applicable only to Workday Adaptive Planning
(Download PDF)
 

Product-Specific Terms

Workday Adaptive Planning Addendum to the Order Form | v 21.11 - Effective November 11, 2021
Additional terms and conditions applicable only to Workday Adaptive Planning
(Download PDF)

Workday Customer Experience Program Addendum | v 21.1 - Effective February 1, 2021
(Download PDF)

Workday Peakon Employee Voice Terms and Conditions Addendum | v 21.10 - Effective November 15, 2021
(Download PDF)

Professional Services

Professional Services Agreement | v 21.8 - Effective August 12, 2021
Only applicable if your Statement of Work references this PSA
(Download PDF)

Foundation Tenant Service Terms Addendum | v 20.8 - Effective August 20, 2020
(Download PDF)

Workday Strategic Sourcing Deployment Support Services Description | v. 21.2 - Effective February 5, 2021
(Download PDF)

FAQs

MSA FAQs for United States Customers
(Download PDF)

MSA FAQs for Customers Not Based in the United States or Australia
(Download PDF)

MSA FAQs for Australian Customers
(Download PDF)

FAQs for Universal DPE
(Download PDF)

 

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