CONFIDENTIAL
Contract Terms and Conditions
ONLY THE DOCUMENTS REFERENCED IN YOUR ORDER FORM OR MSA APPLY
Table of Contents
MSA | Exhibits & SLA | Product-Specific Terms | Professional Services | FAQs
MSA
MSA for United States Customers | v 23.5 - Effective May 25, 2023
For customers based in the United States
(Download PDF)
MSA for Customers Outside the United States (Except Australia) | v 22.8 - Effective August 19, 2022
For customers not based in the United States or Australia
(Download PDF)
MSA for Customers in Australia | v 22.8 - Effective August 19, 2022
For customers based in Australia
(Download PDF)
MSA for Customers in Mexico | v 22.10 - Effective November 4, 2022
For customers based in Mexico
(Download PDF)
Exhibits & SLA
Universal Security Exhibit | v 19.5 - Effective June 3, 2019
(Download PDF)
Universal Data Processing Exhibit | v 23.5 - Effective May 1, 2023
(Download PDF)
Addendum C to the Universal Data Processing Exhibit for Customers in Australia | v 21.9 - Effective September 27, 2021
(Download PDF)
Business Associate Agreement and FAQ | v 23.5 - Effective May 25, 2023
(Download PDF)
Workday SLA (Production Support and Service-Level Availability Policy) | v 23.3 - Effective March 1, 2023
(Download PDF)
Planning SLA (Production Support and Service-Level Availability Policy for Planning) | v 23.3 - Effective March 1, 2023
SLA applicable only to Workday Planning
(Download PDF)
Strategic Sourcing SLA (Production Support and Service-Level Availability Policy for Strategic Sourcing) | v 23.3 - Effective March 1, 2023
SLA applicable only to Workday Strategic Sourcing
(Download PDF)
VNDLY SLA (Production Support and Service-Level Availability Policy for VNDLY) | v 22.11 - Effective November 7, 2022
SLA applicable only to VNDLY
(Download PDF)
Product-Specific Terms
Workday Accounting Center Addendum | Effective May 25, 2023
(Download PDF)
Bring Your Own Key Addendum | Effective May 25, 2023
(Download PDF)
Workday Extend Addendum | Effective May 25, 2023
(Download PDF)
Innovation Services Addendum | Effective May 25, 2023
(Download PDF)
Workday Learning Addendum | Effective May 25, 2023
(Download PDF)
Media Cloud Addendum | Effective May 25, 2023
(Download PDF)
Workday Peakon Addendum | Effective May 25, 2023
(Download PDF)
Workday Adaptive Planning Addendum | Effective May 25, 2023
(Download PDF)
Workday Strategic Sourcing Addendum | Effective May 25, 2023
(Download PDF)
Workday Customer Experience Program Addendum | Effective September 1, 2022
(Download PDF)
Workday Government Cloud Addendum | Effective May 25, 2023
(Download PDF)
Workday Review & Recommend Services Program Terms | Effective February 16, 2023
(Download PDF)
Workday Peakon Employee Voice Deployment Services | Effective March 1, 2023
(Download PDF)
Workday Peakon Employee Voice Adoption Services Package Program Terms | v 22.12 - Effective March 1, 2023
(Download PDF)
VNDLY Addendum | v 23.5 - Effective March 25, 2023
(Download PDF)
Professional Services
Professional Services Agreement | v 21.8 - Effective August 12, 2021
Only applicable if your Statement of Work references this PSA
(Download PDF)
Foundation Tenant Service Terms Addendum | v 20.8 - Effective August 20, 2020
(Download PDF)
Workday Strategic Sourcing Deployment Support Services Description | v. 22.10 - Effective November 4, 2022
(Download PDF)
FAQs
MSA FAQs for United States Customers
(Download PDF)
MSA FAQs for Customers Not Based in the United States or Australia
(Download PDF)
MSA FAQs for Customers in Australia
(Download PDF)
FAQs for Universal DPE
(Download PDF)
CONFIDENTIAL