A1 Group, a leading communications provider in Central and Eastern Europe, set out to transform its HR landscape to better support its 17,000 employees. Operating across seven core markets, the company faced a fragmented environment of various HR systems. The goal was to create a human at centre approach that provides employees with high-quality digital experience and to set the foundation for skill-based business growth.
Setting the foundation for skill-based talent practices.
By implementing Workday Human Capital Management, A1 aimed to harmonize its global processes while providing the mobile accessibility essential for a modern, technology-driven company.
Our mission was to create a groupwide basis for HR work through innovation, harmonisation and digitalization. We aim to move towards a state-of-the-art user experience for our employees, Managers and HR colleagues by using a secure, AI powered, and easy to use Cloud solution.
Group HR Director
Despite the complexity, the project successfully established Workday as the "single source of truth," providing the architecture and transparent data basis required for modern HR practices and reporting.
This digital foundation was designed not just for efficiency, but to support the company’s strategic focus on digitalisation and AI-based practices, with its latest deployment of Workday’s Skills cloud.
Empowerment through a culture of voluntary growth.
With the foundation in place, A1 Group is now focusing on empowering its workforce through the Workday Skills Cloud and Career Hub to create and empower a common talent pool across the company.
The Workday Skills cloud allows us to map employee skills, ultimately enabling targeted development and internal mobility securing our strategic development and growth.
Group HR Director
Embracing a philosophy of trust and autonomy, the company has made skill entry voluntary, encouraging employees to take charge of their own professional journeys. Workday’s Skills cloud suggests relevant skills by comparing an employee’s profile with similar roles globally, helping people identify growth opportunities both horizontally and vertically and suggesting tailored learning content.
Additionally, recruiters can now better match internal candidates to open positions based on verified skills, while managers and employees use these insights to drive more meaningful career discussions.
Navigating common concerns about AI.
Getting there required meticulous planning, building out a comprehensive job architecture and strong alignment with various stakeholders, including Data Privacy, IT Security, and workers councils. This ensured that the solution met global needs while respecting local nuances, ultimately ensuring compliance with Local and EU regulations.
The rollout was supported by a strong communication plan and comprehensive training for all managers and employees. Dedicated Q&A sessions focused on practical use cases, driving sustained engagement and value from the new skills-based approach.
By making skills visible across the company, A1 Group is ensuring that the right people find the right roles or projects, regardless of where they are located. In the future, A1 Group plans to further integrate the goal-setting process with skill development, helping employees identify the specific capabilities they need to achieve their future objectives.
Planning for a continuous digital journey.
A1 views its digital transformation as an ongoing evolution rather than a one-time project. The company has clear plans to expand its Workday footprint, following the credo of always stabilizing existing modules and features before introducing new ones.
A1 remains committed to a sustainable, long-term digital strategy powered by Workday that evolves alongside the needs of its business.