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    Expert Insights & Predictions on the Agentic Wave

    Relive the excitement of Workday's Agentic AI event where we shared the latest advancements in Agentic AI and how Workday is empowering the future of work.
    Headshot of Emily Faracca

    Emily Faracca

    Multimedia Content Writer

    Workday

    In this article
    In this article

    Audio also available on Spotify.

    The world of work is changing faster than ever before, and Agentic AI is at the forefront of this transformation. But what exactly is Agentic AI, and how will it impact businesses and employees?

    Workday recently brought together leading AI experts and industry visionaries for a groundbreaking event to unveil our latest innovation: the Workday Agent System of Record. This revolutionary platform is designed to manage and optimize your entire digital workforce, empowering you to harness the full potential of Agentic AI.

    In this podcast episode, we dive deep into the world of Agentic AI, exploring how Workday is leading the charge in this exciting new era. You’ll hear clips from the event, where Workday's leadership team shared their insights on this transformative technology.

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    What Is Agentic AI, and Why Is it Different?

    Agentic AI is a new class of AI that goes beyond simple task automation. These AI agents can understand complex requests, reason about the best approach, and even take action on your behalf. They can actively collaborate with us, anticipate our needs, and help us unlock new levels of creativity and efficiency in the workplace.

    This differs from previous AI technologies in its ability to understand context and intent. These AI agents can perceive the environment, reason about the situation, and provide tailored responses. This allows them to work alongside humans in a more collaborative and intuitive way.

    At Workday, we believe that Agentic AI has the potential to revolutionize the way we work. By empowering humans and AI agents to work together seamlessly, we can unlock new levels of productivity and innovation. Workday's Agent System of Record is designed to help organizations manage and optimize their digital workforce, ensuring that they can harness the full potential of this transformative technology.

    As Agentic AI continues to evolve, we can expect to see even more innovative applications of this technology in the workplace. Workday is committed to empowering organizations to embrace this change and build a future where humans and AI agents work together seamlessly to drive success.

    Here are a few highlights from the episode, edited for clarity. Be sure to follow us wherever you get your podcasts and remember you can browse our entire podcast catalog.

    • "Many of you have been in the industry for quite some time, and we've all experienced major tectonic shifts over the last 20 or 30 years, whether it was cloud, whether it was mobile, whether it was big data ... and they all drove massive gains in productivity. But today, we're talking about something fundamentally different. We're talking about AI. And I would venture to say that AI has the potential to have more impact than all tectonic shifts of the past, in aggregate." — Carl Eschenbach, CEO, Workday
    • "We were all excited when the gen AI technology showed up … but really, it was about generating content. At Workday, we used it for things like generating job descriptions or filling out procurement forms. But those were not truly impactful for the business. They were nice to have, but they really didn't change the way companies operated. And then along came the agentic model, where agents act independently, they achieve goals. They learn, they adapt, they make decisions. And to us, that felt very enterprise-centric." — Aneel Bhusri, co-founder and executive chair, Workday
    • "Imagine having a centralized command center for all of your AI agents. So, why manage all of these agents in Workday? Well, when you look across the key capabilities that are needed for both employees and AI agents, the needs there are surprisingly similar. You need capability around lifecycle management, workforce optimization, governance, and compliance for those agents … Workday is focused on keeping humans at the center of all of this, always using AI once again to amplify their potential. This human to AI interaction is important now, and it's imperative in the future." — David Somers, chief product officer, Workday

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    C-Suite Global AI Indicator Report: AI Is the Ultimate Level-Up

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    About the Author
    Headshot of Emily Faracca
    Emily Faracca Multimedia Content Writer Workday

    Emily Faracca is a multimedia content writer on Workday’s thought leadership team, where she helps extract and elevate insights from business leaders across a variety of channels. With seven years of experience in B2B content marketing, she has built and scaled content programs that blend strategic storytelling with multimedia execution. 

    Prior to joining Workday, Emily worked in startups across content, communications, and brand marketing, leading initiatives that helped early stage companies establish their voice, amplify thought leadership, and engage key audiences.

    Emily holds a bachelor's degree in communications from University at Buffalo.

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