As Everforth TopBloc, a Workday consulting firm, expanded globally, leadership focused on scaling operations smoothly across regions. The goal was to maintain high service quality across more than 1,000 active projects while keeping back-end operations agile. This meant aligning operational processes, managing complex billing, and effectively tracking consultant talent across growing teams.
To support continuous expansion without inflating operational overhead, TopBloc needed a single, unified enterprise foundation. The firm required a platform capable of streamlining project management, optimizing resource utilization, accelerating financial close, and driving rapid innovation for both its internal team and its clients.
Running full-suite Workday to drive speed and agility.
TopBloc built its enterprise growth strategy on Workday Financial Management and Workday Human Capital Management, unifying core HR, payroll, time tracking, professional services automation (PSA), and financial operations into one system of record. Operating as both a services partner and a full-suite customer creates a unique alignment. TopBloc tests Workday innovations in-house, refining real-world lessons before deploying them for clients. This Workday-first mindset allows TopBloc to maintain speed, agility, and a culture centered on continuous learning.
Every operational decision is guided by an outcomes-based focus that combines technical configuration with change management and human enablement. As Riley Shearin, senior vice president of customer innovation and strategy, put it, “Wrapping business process outcomes, people, communications, and change management with functional capabilities, especially as we bring Workday GO pre-configured rapid deployments into customers' hands, gives us the unique ability to meet clients where they are and drive real business outcomes fast.”
Workday GO simplifies global billing, project profitability, and talent operations into a single source of truth, removing disjointed back-office friction so our teams move with total operational agility.
Senior Vice President of Business Development
Unified visibility that accelerates financial close.
Prior to unifying its operations, tracking time entry, resource forecasting, and client billing across hundreds of active projects required manual oversight across disparate systems. Unifying operations onto Workday provided full-suite visibility from initial staffing to revenue recognition. Today, TopBloc manages over 1,000 active projects per month and generates more than 800 client invoices smoothly.
The result is streamlined back-end operations that operate with extreme efficiency. TopBloc consistently completes its monthly financial close in under five business days, a major milestone for a high-volume professional services organization. This real-time visibility into project profitability and consultant bandwidth allows leadership to make proactive decisions in a fast-paced market.
Crucially, this automated efficiency allows TopBloc to operate with an exceptionally lean operations team. More than 95% of TopBloc’s total workforce consists of billable, Workday-certified consultants, while a compact 5% operations team easily manages enterprise-wide operations through Workday.
Contract intelligence that extracts actionable business insights.
To further enhance contract governance and streamline sales-to-delivery handoffs, TopBloc incorporated Workday Contract Intelligence into its core workflow. Managing thousands of client agreements across multiple lines of business required a single source of truth for contract terms, risk assessment, and metadata extraction.
Contract Intelligence gives TopBloc's sales, legal, and delivery teams instant visibility into underlying contract details. The AI-driven tool automatically parses agreements, enabling accounting and delivery teams to review terms rapidly and verify data consistency across CRM, Workday, and invoicing systems.
With Contract Intelligence, we can take a look at our contracts across thousands of customers to really understand the underlying data details, where they differ, and how we can improve.
Senior Vice President of Business Development
Pioneering agentic AI and continuous ecosystem innovation.
TopBloc's culture of hands-on learning extends to Workday’s latest developer tools and agentic AI capabilities. By acting as an early adopter of emerging platform technologies, TopBloc continuously upskills its workforce, ensuring consultants are horizontally trained across functional and technical domains.
This commitment to early adoption creates a powerful feedback loop: TopBloc tests emerging capabilities, provides direct feedback to Workday, and brings cutting-edge solutions directly to its client engagements.
By automating routine administrative tasks through Workday and AI integrations, TopBloc frees its consultants to focus on high-value strategic advisory work. The result is a highly agile, rapidly growing organization built on a foundation of continuous innovation.