CUSTOMERS

Workday and AirAsia

AirAsia has grown from a domestic airline in Malaysia into Asia's leading low-cost airline serving more than 130 destinations across the Asia Pacific. Together with its affiliates in China, Thailand, Indonesia, Philippine, India and Japan, AirAsia is the largest low-cost carrier in Asia by passengers carried. AirAsia has been named the World's Best Low-Cost Airline by Skytrax for eleven years in a row from 2009 until 2019, and the World's Leading Low-Cost Airline at the annual World Travel Awards for seven consecutive years from 2013 to 2019.

From an organizational side, I felt that the culture of Workday, the management and what I had seen of the way Workday works as a company was quite aligned to us from a values perspective.

Varun Bhatia

Chief People & Culture Officer

OVERVIEW
Challenges
  • Legacy systems that operated in silos
  • Manual paper processes across the region 
  • No single platform to measure the employee lifecycle 
  • Inaccurate data, resulting in difficult reporting and analytics processes
  • Legacy systems that couldn’t scale with the company’s rapid growth
  • Data dissection that consumed time and resources

 

Results
  • A single view of the workforce across all countries
  • Easy and fast access to real-time employee data with the ability to drill down to create reports
  • User-friendly interface
  • Self-service functionality for managers and directors
  • Mobile workforce enabling business processes on-the-go
  • Transparent data with better analytics and reporting capabilities
  • Improved decision-making for people moves and organizational issues

AirAsia decided to partner with Workday because both companies are disruptors in their industries. In a way, there are synergies and similarities between both these companies.

Ananda Ramachandran

Head of People Technology