Since its inception in 1924, the Woolworths Group has become an Australian retail icon for its 29 million consumers. Proudly servicing Australian families for decades, the Woolworths Group offers a diverse portfolio of retail brands across the country. Starting out from humble beginnings as a variety store in Sydney’s imperial arcade, it is now a diverse chain of brands such as Big W, BWS, Dan Murphy’s, and Marley & Spoon. Woolworths will continue to thrive as not only the supermarket brand Australians love and trust, but one of Australia’s largest workforces with 205,000 employees.
With the unprecedented impacts of COVID19, the retail sector will continue to face fluctuating uncertainties. Organisations will be forced to focus on improved ways of working, such as a digitally enhanced employee and consumer experience. The modernisation of the consumer experience has seen a greater demand for access to improved systems within the workplace. This expectation requires a flexible digital platform that enables employees and managers to be more effective in their roles.
Legacy-bound internal technology platforms are often strained and cumbersome. To stay agile in response to shifts within the workforce, organisations need to reply on accurate, real-time, data-driven insights to manage uncertainties. As businesses are required to take a look at their workforce in order to drive operating efficiencies, customers such as Target, Bunnings Warehouse, and the largest telco operator in Australia have chosen Workday.