CUSTOMERS

Workday and Adventist HealthCare

Adventist HealthCare, founded in 1907, is the first, largest, and only health system headquartered in Montgomery County, Maryland. It operates two nationally accredited acute-care hospitals, a nationally accredited rehabilitation hospital, mental health services, home health agencies, physician networks, urgent care centers, and imaging centers, spanning approximately 700 beds.

Our big strategic driver in selecting Workday was that we wanted a product that we could go all in on with human capital management, finance, and supply chain.

Christopher Ghion

Vice President and Chief Information Officer

OVERVIEW
Challenges
  • Inability to collect and dive into financials data in real time
  • Customized system required a lot of retraining 
  • Data spread among 10 to 15 different systems
  • Workforce functioning in silos due to unintegrated legacy systems
  • Lack of insight into pricing spikes
  • Manual processes for looking up invoices by vendor
  • Time-consuming match exception process

 

Results
  • Easy and fast access to real-time financial data and drill-down to create reports
  • User-friendly interface
  • Self-service functionality for managers and directors for purchasing insights
  • Dashboards show spend by vendor 
  • Match exception processes improved, freeing up time to focus on pricing and product delivery

The ability to drill into data and to provide thoughtful reports is challenging. Workday Supply Chain Management for Healthcare makes it easy.

Talia Mauck

Associate Vice President for Supply Chain