Hungry Jack’s is a fast-growing business with a culture of openness and transparency. Its fragmented workforce systems, however, were becoming a barrier to progress. “We hire up to 300 people each week,” says Chief People Officer Jenny McKie. “But we were losing great talent simply because they couldn’t see the career opportunities available to them—and neither could we.”
With no single source of truth for employee information, Hungry Jack’s needed greater visibility and deeper analytics to support informed decision-making and sustainable growth. “Selecting the right system wasn’t just about improving efficiency,” McKie explains. “It was about enabling productivity and building the foundation for a more agile, connected organization.”
McKie chose Workday for its strong alignment with Hungry Jack’s values, particularly around guest service and collaboration. “In the product demonstrations, Workday also showed us the fun side of working together,” says McKie.
Accelerating hiring with a seamless candidate experience.
Hungry Jack’s has seen a dramatic improvement in its hiring speed and candidate engagement. “It used to take us three to four weeks to hire someone,” McKie says. “Now, we can do it in as little as 24 hours.” The streamlined recruitment process has not only reduced time-to-hire, it’s also made a strong impression on candidates. As a result, applications have increased by 300%. The significantly improved candidate experience makes it easier to explore roles, apply, and get to work.
Workday has transformed our hiring process remarkably.
Chief People Officer
Empowering teams with data and smarter workflows.
For both restaurant and payroll teams, the admin associated with new hires has been greatly reduced. New restaurants are opening faster now that managers are confident they’ll have the right people in the right roles at the right time.
With Workday’s analytics and reporting, we can identify skill gaps, anticipate future workforce needs, and implement targeted training programs.
Chief People Officer
Unlocking people power and planning for the future.
At Hungry Jack’s, empowering people is central to its business strategy. Now that employees have the tools to manage their own career paths, explore internal opportunities, and take ownership of their professional development, retention is improving.
At the same time, with Workday analytics and reporting capabilities, leaders can now make data-driven decisions around succession planning. McKie says the platform enables a deeper understanding of the workforce, from identifying emerging skills to anticipating future needs. And with AI-powered capabilities on the horizon, Hungry Jack’s is ready to go even further: automating processes, detecting errors and anomalies, and unlocking new insights.
From here on, it’s forever forward for Hungry Jack’s. We’re excited about what AI will enable, and the business is embracing the change.
Chief People Officer