CUSTOMERS

Workday and Club Med

Club Med has been reinventing the alchemy of happiness since 1950 with a new form of shared experience and a unique style of holiday: all-inclusive holidays and resorts in the world’s most beautiful locations. Club Med today operates 69 resorts around the world with about 25,000 employees and realised a turnover of €1.561 billion in 2018.

Workday helps us bring the right level of technology to personnel globally at a time when the pace of technological change is accelerating.

David Gacon

Director of Transformation and Digital HR

OVERVIEW
Challenges

  • It is difficult to maintain the commitment of personnel as the business develops, with three to five new resort openings each year

  • Legacy HR application couldn’t support the digital strategy

  • Hospitality industry’s high seasonality necessitates a battle to attract and retain talent

 

Results

  • First digital solution to be rolled out to all 25,000 employees 

  • More-empowered personnel 

  • Better retention of personnel

  • Improved career development support

  • Ensured anytime, anywhere access

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