Just Eat Takeaway.com (JET) is a leading online delivery marketplace operating in 17 countries, connecting more than 362,000 restaurant and retail partners with 60 million active customers. With over 10,000 employees representing more than 100 nationalities, JET puts people at the heart of its strategy. Following the 2020 merger of Just Eat and Takeaway.com, the company saw an opportunity to bring its teams together on a single unified platform. By choosing Workday, JET created a consistent and scalable foundation for HR and finance across its global operations.
As the business grew, JET recognized that different markets and legacy systems created opportunities to simplify its HR technology landscape. Instead of viewing this complexity as a setback, the People Technology team saw it as a chance to innovate and strengthen processes.
“Workday Extend bridges the small but critical functionality gaps that could otherwise slow us down,” says People Technology Development Manager Sugam Jajodia. “We can deliver applications faster, with confidence they fit seamlessly into Workday.”
People technology at the core.
JET’s People Technology team is responsible for more than 60 systems and 60 integrations, with Workday at the center. Each merger and market expansion created a more diverse technology landscape, and with that came opportunities to harmonize, standardize, and improve how employees experience HR services.
“We wanted to simplify and strengthen our HR ecosystem,” says Global Head of People Technology Karya Imirzalioglu. “Workday Extend allows us to maximize our investment while tailoring functionality to meet the unique needs of our employees across the globe.” By building directly in Workday, JET creates applications that are consistent, secure, and fully integrated into the employee journey.
The result is an HR environment that’s not only unified but also flexible and able to respond quickly to emerging needs. Workday Extend has given JET the freedom to focus on purposeful, high-value solutions without adding unnecessary systems.
With Workday Extend, we can take an idea from concept to delivery in just a few months, which means the business sees value much faster.
People Technology Development Manager
Building tailored apps with impact.
JET has already built several applications using Workday Extend that demonstrate measurable outcomes. JET WorkCheck ensures compliance with the EU Working Time Directive; ID&B Hub is a dedicated identity and accessibility app; and the Change Management application, which also combines data coming from Workday Prism Analytics, allows People Technology and Finance Systems admins to easily keep track of and log evidence against configuration changes for audit purposes directly in Workday.
These solutions reflect JET’s commitment to designing tools that fit its workforce and business needs. Each application was delivered in just a few months and scaled quickly across multiple countries. This speed created opportunities to improve compliance, reduce manual processes, and increase transparency for both employees and administrators.
Our goal was to simplify a complex HR landscape and create a future-ready ecosystem. Workday Extend helps us innovate faster and more effectively.
Global Head of People Technology
Shaping a future-ready global HR ecosystem.For JET, success with Workday Extend starts with clear, purposeful use cases. By focusing on simple, high-value applications that close lightweight gaps, the team delivers quick wins while leaving more complex needs to other solutions, such as the robust capabilities offered on the Built on Workday Marketplace. This ensures that Workday Extend is always applied where it creates the greatest impact.
For this strategic and agile team, equally important is building internal capability. By developing skills in-house, JET delivers faster, maintains solutions with ease, and iterates as the business evolves. “Workday Extend gives us the power to build tools that truly reflect the way our people work,” says Jajodia. “It means we can respond quickly to business needs while keeping ownership of our solutions.”
Maximizing Workday core functionality and investing in product discovery completes the approach. By blending Workday Extend with native functions, JET makes the most of what’s already available. And through thoughtful discovery, the team designs solutions that are effective, scalable, and ready for the future.