Workday for Small and Midsize Businesses FAQ

Workday works for every business. No matter the size.

Whether you’re a large enterprise or a small to midsize business (SMB), Workday has intelligent solutions across finance, HR, payroll and planning. 

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Frequently Asked Questions

The ins and outs of Workday for small and midsize businesses

Does Workday only support large enterprises?

It’s true that many of the world’s largest organisations use Workday, but over 75% of our customers have fewer than 3,500 employees. The cloud solution we provide scales to meet the changing needs of our SMB customers at every stage of their growth.

Small businesses can be considered those with fewer than 500 employees, while midsize businesses are considered to have 500 to 3,500 employees. But this varies regionally and industry to industry. For an in-depth understanding of how small and medium enterprises (SMEs) are defined globally, and why those definitions matter read our blog: What Are Small and Medium Enterprises?


In a word, no. Workday can scale and be customised to meet the needs of small, medium and large enterprises alike. And today, it’s easier than ever for SMEs to get up and running on our platform with our preconfigured packages.


Each one was created to meet the specific needs of SMBs and they can even be deployed in as little as one to two months. These packages are designed to provide small and midsize customers the essential HCM and ERP functionality they need at a subscription price and deployment timeline they can afford.

Workday AI levels the playing field between small and midsize businesses and large enterprises. From day one, Workday was designed as a multi tenant cloud with a unified data model. This means that all customers – both small and large – benefit from the clean, coherent data sets comprised of over 600 billion transactions per year across 65+ million users, representing organisations of various sizes and industries. All of this data serves as high quality fuel for training our AI models.

A unified ERP platform, such as Workday brings together your finance, HR, payroll and planning into a connected workflow that optimises processes and streamlines operations. This means that no matter your size or industry, you gain full transparency across the entire organisation so you can adapt to changing business needs.

Not at all. Workday actually reduces complexity with streamlined processes, automation, integration and extensibility tools. The Workday platform unifies your data so you get an accurate and complete picture of your business in real time across finance, workforce and operations data – rather than separate, siloed views. You can realise this on day one with Workday Enterprise Management Cloud.

Workday maximises the potential of your existing resources, making things easier for smaller teams. Automation, coupled with self-service, gives time back to your teams so they can focus on more valuable work, rather than being bogged down. Workday AI frees up IT, HR and finance from manual, repetitive tasks – driving efficiency at every corner. Our solution allows your teams to spend more time advancing new capabilities and less time on routine operations with the easy-to-consume updates and adaptability Workday provides.

SMBs that invest in ERPs benefit from increased productivity and efficiency, optimised business processes and more engaging employee and customer experiences. The Workday platform unifies accounting, operations and finance to streamline workflows. This enables organisations of all sizes to make confident decisions, drive flawless business operations and empower people for maximum performance.

“8x8 is a growing company going through a transformational shift. We chose Workday for its ability to scale with us as we grow.”

Senior Director, People Operations

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