FNBO set out to attract and retain top talent, upskill its workforce and improve the employee experience.
FNBO deployed on time and on budget, in two phases over eight months. FNBO fosters continued success with ongoing training for feature adoption, as well as collaboration with other customers.
Workday has delivered on every promise they gave us. And if they couldn’t deliver on a promise, they showed up and found a way to help us solve it in a different way.
Senior Director, HR Shared Services
Benefits and results.
Simplify and expand.
Operating in the rapidly changing world of financial services, FNBO knew it needed a new system to stay competitive. By deploying Workday – its first cloud migration – FNBO consolidated six systems into one, streamlined operations and minimised manual transactions. The bank’s HR technology is now agile and ready for the future, allowing for integration between new features and capabilities.
Consolidated 6 systems into 1
Partnership among its IT, HR and executive functions to support Workday has not only boosted user adoption and satisfaction, but also revolutionised how FNBO’s teams work together. Partnering with Workday also connects FNBO to other customers on Workday Community to network and collaborate.
Reduced calls to Help Centre by 34% in 2 quarters
By leveraging Workday Professional Services, Workday Education and Workday Community, FNBO has achieved a successful deployment and set the stage for the ongoing adoption of Workday. Managers report high levels of satisfaction and efficiency.
Within 2 months, 50% mobile adoption
Eliminated 40 manual tasks