Emily McEvilly

Chief Customer Officer

Emily McEvilly is chief customer officer at Workday and oversees the company’s customer experience organization, which includes Professional Services, Education Services, Services and Software Alliances, Customer Success, and Workday Support. In this role, she leads the teams responsible for delivering a more seamless and impactful end-to-end journey for Workday customers, ensuring they experience the full value of their Workday solution. Emily and her team focus on effectively identifying and understanding the needs, opportunities, and challenges Workday customers face, and tailor solutions designed for them, regardless of their size or location.

Previously, Emily served as senior vice president of services at Workday, responsible for ensuring operational excellence of the company’s services team. Prior to joining Workday in 2010, Emily spent 10 years with PeopleSoft and Oracle in various leadership positions focused on business development and solution deployment. Emily started her career at Andersen Consulting (now Accenture), where she was engaged in the healthcare and higher education practices. She has lived and worked in North America, South America, and Europe.

Emily holds a bachelor’s degree in Spanish and international business from Clemson University.

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Related Resources

Gainsight Presents: Net Dollar Retention TV—Episode 3, featuring Emily McEvilly
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New Approach, Same Goal: Staying Dedicated to Workday Customer Satisfaction
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New Normal: A Conversation with Emily McEvilly of Workday
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