Ferguson Enterprises (Ferguson) was operating a rigid network of legacy systems that required significant customisation. Teams were burdened by limited system capabilities and manual and administrative processes.
In 2017, Ferguson implemented Workday and embarked on a digital HR transformation that delivered broad system capabilities and measurable business value. Ferguson provided associates direct access to an intuitive HR application. The company continues to move the needle forward and generate user engagement.
Benefits and results.
Flexible configuration enabled HRIS to shift from maintenance to enhancements. Ferguson benefits from improved controls and realised high adoption and utilisation across the associate population.
customised items retired
Transformation through automation.
Key improvements: reduction in time to integrate acquisitions, execute internal reorganisations, fill open positions and onboard new hires. Implemented talent reviews, succession planning and user-generated learning content.
recruiter efficiency gain
Reports and insights.
Enabled visibility to workforce and candidate data while optimising workforce data and improved decision-making. Executives and managers have direct and secure access to real-time multi-dimensional reports and dashboards while improving access to talent data.
Compensation planning went from 26 weeks to 15 weeks
Live dashboards now show 80% of manual reports
Payroll and absence.
Scaled payroll during a period of growth. Delivered automation, streamlined payroll processing, shifted from data entry to validation and enabled auditor self-service. Ferguson configured absence for complex union contracts and delivered a real-time calculation engine.
Increased payroll efficiency by 119%
System configuration 40 union contracts