CUSTOMERS

Workday and AIA

First established in Shanghai a century ago in 1919, AIA is the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets across the Asia-Pacific region. It is a market leader in the Asia-Pacific region based on life insurance premiums, and holds leading positions across the majority of its markets.

With Workday Prism Analytics, AIA is on the path to producing greater insight, using data from external and legacy systems on top of employee data.

Leonard Lai

Group Head, HR Transformation, Analytics & Governance

OVERVIEW
Challenges
  • Legacy systems were implemented differently across the organization

  • Lack of global alignment leading to a lack of insights

  • Some processes were still manual and lacked flexibility

  • Processes needed to be scalable and flexible as the organization grew

Results
  • Gained improved people insights for better decision-making

  • Enhanced HR efficiency through process standardization and automation

  • Improved HR experiences among employees

  • Continues to meet growth with a flexible and scalable solution

  • Automated 60%–70% of its manual processes

  • Talent managers now gain 24/7 insights into staff development

  • Accelerated the use of evidence-based strategies