AGL optimizes its use of skills-based AI tools

“We invested in Workday Success Plans to support our People & Culture team through this innovative journey.”—Head of People Digital Experience

Improved problem solving and confidence

Insights and guidance on backlogs and priorities

Credible, tailored advice for the business

AGL’s People & Culture team is using the AI-based Workday suite to move to a skills-based approach. Head of People Digital Experience Melissa Dorey shares how the team is using Workday Success Plans to get the most from these tools. As the team uses the service more and more, AI capability is building, more features are being adopted, and confidence is soaring.

With Ask an Expert, it’s almost like we’ve got additional people on the team that we ask each week to help with particular problems and challenges.

Head of People Digital Experience


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