Challenge.
AdventHealth, a nonprofit healthcare system based in Altamonte Springs, Florida, has a network of more than 50 hospitals across 9 states, serving over 7.8 million patients annually. Central to its mission is a commitment to holistic care, supported by a dedicated team of professionals.
However, the healthcare sector, including AdventHealth, faces a significant labour shortage marked by retirements and burnout. Nationally, there is a projected shortage of 78,610 full-time equivalent (FTE) RNs in 2025, and a shortage of 63,720 FTE RNs in 2030,** making it vital that AdventHealth quickly hire and retain qualified and ready-to-work nursing talent.
Fetch, HiredScore’s AI-powered tool for rediscovering highly qualified past applicants, found that although AdventHealth’s existing databases included talent qualified to fill over 80% of its requisitions, AdventHealth was not able to proactively identify this talent within its ecosystem.
Solution.
Fetch quickly rediscovered highly qualified and likely-to-apply past applicants, enabling AdventHealth to recruit for hard-to-fill, high-cost-per-hire medical roles at record speed and lower agency costs. Whether those candidates had been interviewed previously or withdrawn, applied for a role that wasn’t the best fit, or were never viewed, Fetch helped AdventHealth analyse the past applicant pool for each new role.
Additionally, Fetch helped AdventHealth fulfil the often unmet promise of re-engaging candidates for future opportunities, enhancing the overall candidate experience.
During COVID-19, nurses leaving for higher-paying agencies exacerbated our healthcare system costs and intensified the labour shortage. Across our 50+ hospitals, CEOs unanimously prioritised recruitment and retention. That’s when HiredScore came into the picture. It really helped us align our HR strategy with organisational goals and focus on recruitment and retention.
HiredScore features enabled our recruiters to revisit our existing candidate database, something that was previously unfeasible due to time constraints. This led to the recruitment of approximately 655 qualified nurses in the first year post-launch, representing AdventHealth’s most critical role and constituting 35% of our job requisitions.
Senior Vice President HR and Associate Chief People Officer
*A Workday company