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    CANDIDATE EXPERIENCE

    AI that transforms your candidate experience

    Empower your hiring teams to stay focused on securing top talent with Candidate Experience Agent from Workday Paradox. No complex training – just faster hiring and immediate adoption.

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    Comprehensive view of the Workday Paradox platform, featuring the recruiter’s Candidate Inbox desktop dashboard alongside a mobile overlay of the conversational AI agent ‘Olivia’. The screens demonstrate the end-to-end Candidate Experience, from screening questions and conversation history to candidate summary and automated interview scheduling.
    Comprehensive view of the Workday Paradox platform, featuring the recruiter’s Candidate Inbox desktop dashboard alongside a mobile overlay of the conversational AI agent ‘Olivia’. The screens demonstrate the end-to-end Candidate Experience, from screening questions and conversation history to candidate summary and automated interview scheduling.

    The world’s leading companies trust Workday Paradox. All Customer Stories

    WHAT SETS US APART

    Make speed your competitive advantage

    With intelligent automation, two-way texting, candidate qualification and interview scheduling, organisations around the world save time with conversational experiences that candidates love.

    Read Datasheet
    KEY CAPABILITIES

    • Conversational job search

    • Conversational job applications

    • Advanced interview scheduling

    • Seamless integrations

    • Data security & compliance

    • Reporting & analytics

    • Mobile-first candidate experience

    Workday Paradox Candidate Experience Benefits

    Less friction, more applicants

    Reduce candidate drop-off by making it simple for candidates to apply, qualify and self-schedule interviews in minutes. No matter your needs, our AI helps you scale your recruiting teams with a white-glove experience that works for everyone.

    A retail manager with short red hair stands in a clothing store aisle, looking at and using a tablet device near a rack of clothes. This image visually represents a recruiter or hiring manager engaging candidates 24/7 using the Workday Paradox AI agent for job connections and answering FAQs.

    Engage your candidates 24/7

    Engage up to 100% of career site visitors with an AI agent that connects them with the right jobs, answers FAQs and more.

    A confident, smiling woman with short hair is holding a tablet in a professional, modern office setting. She represents a job seeker easily guided through the qualification and application process using conversational AI on their preferred device, simplifying the hiring journey.

    Simplify the application process

    Harness the power of conversational AI to guide job seekers through the application and qualification process at their convenience, on their preferred device.

    A smiling professional woman in a business suit is shaking hands with a candidate in a modern, well-lit office or hotel lobby, holding a tablet under her arm. This handshake symbolises a successful candidate experience, made possible by instantly capturing information that qualifies candidates and saves recruiting hours.

    Qualify candidates instantly

    Save hours of manual screening by capturing information that can instantly qualify whether candidates meet minimum job qualifications.

    A man wearing a red and black work vest stands in a warehouse or large store aisle filled with industrial shelving and inventory, using a tablet device. This symbolises the ability to advertise and capture job seekers via SMS, WhatsApp, or chat right at the point of interest, reaching high-volume talent anywhere.

    Advertise jobs anywhere

    Use keywords and shortcodes to capture job seekers via SMS, WhatsApp or chat, right when they’re interested.

    A smiling job candidate sitting at a table with two interviewers, visually representing a successfully scheduled complex interview facilitated by Workday Paradox AI.

    Save hours on complex interviews.

    Schedule multi-person, multi-room, multi-location interviews, without even having to think about it.

    A focused professional looking at a computer screen, illustrating the ease of using Workday Paradox to automate interview scheduling and manage team availability.

    Automate interview scheduling.

    Send qualified candidates open interview times based on the hiring team’s availability, and make rescheduling easy.

    Close-up of a person’s hands scrolling and interacting with a mobile phone outdoors in bright sunlight. This image represents the convenience of the Workday Paradox conversational AI agent sending interview reminders and allowing managers or candidates to easily reschedule interviews via text message to improve show rates

    Improve interview show rates.

    Our conversational AI agent sends interview reminders, and makes it easy for managers or candidates to reschedule via text.

    A smiling man wearing a bright yellow hi-vis vest and glasses is holding a tablet in a large, modern industrial warehouse or factory setting. This image represents the ability of the Workday Paradox solution to automatically detect time zones and offer a personalised candidate experience in over 30 languages, supporting global hiring efforts.

    Auto-detect time zones and languages.

    No matter where in the world you hire, auto-identify time zones and offer a personalised experience in over 30 languages.

    “We protect our brand by ensuring candidates and new hires have a positive experience, and general managers spend time doing what they were hired to do – delivering a great restaurant experience.”

    – Sr. Product Manager, Digital Employee Experience

    Learn More

    Turn conversations into conversions

    When you eliminate friction, you don’t just improve the process – you see results.

    30M+

    Interviews scheduled globally each year

    80%

    Application conversion rate

    150M

    Candidates engaged

    Filter the noise. Find talent faster.

    Two professional co-workers are collaborating and looking together at a shared computer screen in a modern office, symbolising the time previously spent manually co-ordinating calendar availability. This image represents how the Workday Paradox AI agent automates the entire scheduling process, giving valuable time back to teams focused on frontline and high-volume hiring.

    Frontline and high-volume hiring

    Your team spends thousands of hours co-ordinating calendar availability. Our AI agent and conversational ATS support that entire process, giving time back to your team.

    A professional woman is smiling while working at a modern desk with a laptop and a mobile phone visible, representing the complexity of recruiting for critical roles. This image symbolises the personalised, ‘concierge’ candidate experience delivered by the Workday Paradox AI agent, which handles complex panel scheduling so recruiters can focus on closing top talent.

    Skilled and corporate workers

    For your most critical roles, the candidate experience is everything. Our AI agent acts as a personal concierge, handling complex panel scheduling so your recruiters can focus on closing top talent.

    Frequently asked questions

    How does Candidate Experience Agent improve the overall candidate experience?

    Candidate Experience Agent offers candidates an engaging, mobile-optimised experience. Candidates can search for jobs, apply, and even be scheduled for an interview in minutes – all from their phone. They no longer face weeks of waiting to hear back, as they have access to 24/7 support via your AI agent.

    Candidates can apply for jobs instantly via text or chat platforms like SMS, WhatsApp and Facebook Messenger. With Candidate Experience Agent, candidates can complete an application in seconds – without logins or passwords. This streamlined experience boosts applicant conversion rates and reduces hiring friction.

    Candidate Experience Agent integrates seamlessly with Workday Recruiting, bringing scheduling and more into your existing hiring workflows, ensuring recruiters can schedule interviews without switching tools.

    Our AI-powered scheduling automates the entire interview process. It syncs with your hiring managers’ calendars, empowering candidates to self-schedule interviews via SMS, WhatsApp or chat – saving recruiters time and improving the candidate experience.

    With Candidate Experience Agent, you meet candidates where they are with a mobile-friendly experience. Candidates can search for jobs, chat, apply and more directly from their phones.

    Our AI agent asks your required knockout questions via chat or text. It instantly qualifies candidates based on your hiring criteria, moving talent forward in seconds.

    By automating repetitive tasks such as candidate qualification, scheduling and answering questions, our AI agent cuts hiring time and frees your team to focus on people.

    You can reduce applicant drop-off with two-way mobile chat applications that automate qualification and scheduling while syncing seamlessly with your applicant tracking system (ATS).

    RESOURCES

    Workday Paradox Candidate Experience resources for you

    Explore All Resources
    Infographic 7 Ways to Supercharge AI Adoption Read Infographic
    Guide Workday Paradox: A Comprehensive Guide Read Guide
    Report Johnson Controls Accelerates Global Hiring with AI Read Report
    Report Medtronic Uses Bold AI Strategy to Hire MedTech Talent Read Report

    Explore Workday Paradox Candidate Experience

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