Agenda Helsinki

Employee engagement is at a tipping point: only a quarter feel truly connected, and many are reconsidering their future. Join Achievers for insights from the latest engagement and retention trends, and learn how leaders can leverage technology to build high-performing, people-first cultures and use recognition data to uncover skills gaps, strengthen commitment, and retain top talent.

AI is transforming how organizations work — but research consistently shows that most AI pilots fail to scale. In this talk, Maria Ritola argues that the real bottleneck is not the technology itself, but the reorganization of work: how teams listen, adapt, and redesign workflows rather than simply layering new tools on top of old ones. Every organization must find its own jagged frontier — the line between what AI does better and what humans do better — and relearn ways to collaborate in hybrid teams. The organizations that get this right will be the ones that move from promising pilots to lasting change.