Restaurants Use Case

See how restaurants can use Workday Prism Analytics.

Answer key questions by blending POS, vendor, recipe, CRM, loyalty, Workday data, and much more in your own data hub for finance and HR. 

Questions you can answer.

  • Which sales items are performing the best or worst across locations over time?
  • What are the most profitable channels for each of our locations by menu item, customer type, and customer location?
  • What is our optimal menu mix across each of our menu categories for each of our restaurants?
  • How do we equip regional and restaurant managers with operational dashboards to incentivize and increase overall restaurant performance?

Data sources you can ingest.

  • POS system
  • External vendor systems;
  • Online ordering POS system
  • CRM system
  • External survey system 
  • Loyalty system
  • Financial planning system
  • Recipe management system

Blended metrics you can generate.

  • Checks/tickets by region, restaurant, and manager over time
  • Menu item detail per check by region, restaurant, and manager over time
  • Customer satisfaction/information per check/ticket and menu item
  • Sales, expense, and profit per check, ticket, and menu item
  • POS forecasted vs. actual sales, expense, profit, and waste by channel and location
  • Customer satisfaction per channel
  • Customer type/demographic per channel per store
  • Profit per customer type/demographic
  • Menu items per ticket/receipt by region or restaurant
  • Menu item groupings
  • Menu items sales, expense, profit by region, location, period, satisfaction score
  • Restaurant-level P&L
  • Head count and labor cost by restaurant
  • Revenue per head-count percentage
  • Marketing/revenue percentage
  • Rewards goals obtained percentage
  • Menu-item-level analysis by restaurant
  • Scheduled employees by shift/restaurant
  • Employee performance against goals