The Education Assistance app allows employees in Canada, the U.S., and Bermuda to request tuition reimbursement for training courses prior to registering. An employee can add important contextual information to the request, and the application uses custom business processes to control approvals. Once a course is completed, a Proof of Pass can be added to the employee’s profile.
This app streamlines the employee experience with the ability to add multiple courses to one request, report on them individually, and automate the Proof of Pass process. The app is also available in French.
Having access to all the tuition reimbursement request data allows the Talent Development team to set targeted condition rules on the approval process. These rules have reduced the team’s required effort by 98%, as only the requests requiring their approval are routed to them.
The HR Services team no longer manually updates and tracks requests on a spreadsheet. Requests are now automatically tracked, freeing up the team’s time to focus on employees’ talent development experience.
The employee experience has improved by providing employees with a clear, easy-to-follow form to complete. Over time, even more benefits are expected as greater access to data facilitates better reporting.