Workday News Page Data:
Title: Software Maintenance Fees: Time For This Model To Change?
Publication: Information Week
Abstract: Manjit Singh, CIO of Chiquita Brands, says he's been watching maintenance fees for the software vendors he uses creep up from an average of about 18% a few years ago to 21% or 22%. "And for that, what am I getting? I'm not getting to dictate product strategy, and I don't get premier support," Singh says. "I'm getting the right to code fix it and to upgrade."
Date: Jan 24, 2009