Customers

Workday and Western Union

Western Union is a worldwide financial services company with headquarters in Denver, Colorado. Since its founding in 1851, Western Union has advanced its technology to connect people around the world. Today, Western Union offers money transfers globally, combining a 500,000+ agent retail network with a digital platform that averages 34 transactions each second.

Western Union now benefits from having a single system of record for people data across the globe.

Overview
Challenges
  • Complex global network of disparate, on-premise, rigid HR applications with limited users
  • HR teams had multiple information sources, excessive transactions, and a lagging capability set
Results
  • Integrated, cloud-native solution and one source of truth
  • All data, insight, and capabilities required to support business decisions, regulatory changes, and growth are readily available
Infographic

See the infographic to learn how Western Union has benefited from Workday.