Workday and SiteMinder

SiteMinder is the global hotel industry’s leading guest acquisition platform, ranked among technology pioneers for its smart and simple solutions that put hotels everywhere their guests are, at every stage of their journey. It is headquartered in Sydney with over 900 employees in 7 offices worldwide.

Now we can complete our month-end close in half the time, we can correct the ship and act on insights quickly, creating a multiplier effect for the business.

Nick Glass

Global Finance Director

  • Legacy systems and processes hadn’t kept pace with its multi-national, multi-product business model

  • Ended up with a complicated chart of more than 1,500 accounts created across multiple offices

  • Pain points from Excel-based manual consolidations, no workflow for expense approvals, and coding segment limitations that made it impossible to get enterprise-wide insights

  • Excessive manual processing meant month-end close ran to 20 days, which was exhausting for the finance team

  • Inefficiency, constrained talent optimisation, and lack of cost accountability and insights were inhibiting growth and business expansion

  • Lack of workflows increased risk and the potential for fraud

  • Real-time consolidations, transactional efficiency, and control
  • >50% reduction in month-end close time
  • Comprehensive security and revolutionary audit capabilities
  • Greater agility with faster and smarter decisions enabled through analytical insights and self-service reporting
  • A freed-up finance team, so it can spend more time on strategic issues