Customers

Workday and Tiket.com

Tiket.com’s goal is to become the most consumer-centric online travel agency in Indonesia, simplifying tourism with technology. It is the go-to online marketplace for products and services that covers bookings for flights, hotels, car rental, events and attractions, trains, and airport transfers. In 2019, Tiket.com was announced as the fastest-growing Online Travel Agent (OTA) in the world by SABRE.

The seamlessness of Workday’s system was apparent. We knew it would help increase employee engagements as the business continues to grow.

Chief People Officer

OVERVIEW
Challenges
  • Siloed employee and business data
  • Too many manual processes and spreadsheets
  • Difficulty making quick analysis and business decisions 
  • Systems that could not scale with the company’s rapid growth
Results

  • Ability to deliver workforce reports in real time 

  • Data-driven decision-making

  • More time for strategic initiatives

  • Increased employee personalization 

  • Automated and streamlined business processes

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