Customers

Workday and The Salvation Army Australia

The Salvation Army Australia is an international Christian movement, united by faith and giving hope where it’s needed most. Across Australia—in cities, country towns and rural communities—its work touches every demographic and age group. It is involved in national issues while also bringing hope to people who may be experiencing hardship or injustice.

Over the next few years, Workday and The Salvation Army will grow together. We’ve already seen a wonderful partnership with Workday so far—and we look forward to that continuing.

Catherine Valsinger

HR Transformation Manager

Overview
Challenges
  • 26 different systems for people processes with no single source of truth

  • Manual and paper-based processes that take time away from workers to focus on their missions

  • Unable to manage compliance checks of workers 

  • Outdated and non-mobile process for filing expense claims

Results
  • Significantly reduced administrative burden after removing manual processes and disparate systems 

  • Personnel can focus on value-added activities and the organizational mission

  • Better reporting so leaders and managers can make evidence-based decisions 

  • Improved ability to manage and understand employees’ lifetime journeys 

  • Automated compliance checking

  • Powerful data analytics tool to use during a crisis