Employees need the technology they use daily to be intuitive, or else they won’t engage.

And with an incoming generation of workers that puts extra emphasis on experience – whether it be technology, user, or employee experience – it’s crucial that your organisation has the ability and agility to respond to these new demands.

Read the new report from Gartner for an in-depth look into the future of experience and employee expectations.

 

Gartner: “Future of Experience: A Gartner Theme Insight Report”; Ed Thompson, Augie Ray, Lisa Callinan, Jessica Ekholm, Helen Poitevin, Magnus Revang; 5 May 2017.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

 

 

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