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Workday and MGM Resorts International

MGM Resorts International (NYSE: MGM) is one of the world’s leading global hospitality companies, operating a peerless portfolio of destination resort brands, including Bellagio, MGM Grand, Mandalay Bay, and The Mirage. The company has significant holdings in gaming, hospitality, and entertainment, and owns and operates 15 properties located in Nevada, Mississippi, and Michigan.

We wanted managers to spend more time with their employees, coaching them, engaging them, rewarding their behaviour, so that employees spend more time with the guests providing great service.

Michelle DiTondo

SVP Human Resources

OVERVIEW
Challenges
  • Leaders spending too much time on administrative tasks instead of coaching employees.
  • Multiple outdated legacy systems.
  • Lack of visibility into the workforce.
  • No talent management system.
  • No easy access to information for employees or managers.
Results
  • Increased employee engagement for improved guest service.
  • A single, accurate, accessible employee information and payroll system.
  • Greater visibility into talent to enable company growth.
  • Easy access to real-time information from any mobile device.
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