CUSTOMERS

Workday and AAA Northern California, Nevada & Utah

AAA Northern California, Nevada & Utah offers a wide array of automotive, travel, insurance, DMV, financial services, and consumer discounts to more than 4.2 million members. AAA has been a leader and advocate for the safety and security of all travellers since it was founded more than 100 years ago.

The data is in one place. It’s accurate. It’s timely. It’s super easy to use. People love it because it takes all complication out of their day.

Osh O’Crowley

CIO

OVERVIEW
Challenges
  • Limited visibility into company’s performance.
  • No accurate, timely data for forecasting.
  • No growth without additional technology burden.
  • Too many resources assigned to administrative tasks.
  • Chart of accounts was complicated and non-informative.
Results
  • Applications deployed in 18 weeks.
  • 50 per cent reduction in the cost of running HCM, payroll, and financial management.
  • Redeployment of administrative resources to member services.
  • Better decision-making and more accurate forecasting.
  • Chart of accounts reduced from thousands to a few dozen, making it more intuitive and improving multidimensional financial and operational reporting.
  • Easier path to growth.
INFOGRAPHIC

See the infographic to learn how AAA Northern California, Nevada & Utah has benefited from Workday.