customers

Workday and Hotelbeds

Hotelbeds is a global distributor of accommodation and ancillary products to the world's travel trade. It is focused on driving business for its partners while simplifying the customer experience across all its touchpoints.

Hotelbeds contracts, connects, and efficiently distributes a differentiated portfolio of more than 100,000 properties to leading industry partners including online travel agencies (OTAs), retail agencies, tour operators, and airlines. The company provides a solid platform for travel distribution based on its advanced API interface and a leading technology infrastructure.

Workday products: Human Capital Management, Recruiting

In my 20-year career I’ve never had a smoother launch.

Álvaro de Nicolas

Chief Information Officer

Overview
Challenges
  • Fast growth (organic and through acquisitions) resulting in multiple, disparate systems
  • Long wait times to get data and reports
  • Too much time spent by HR counting employees and correcting data
Results
  • Deployed in six months
  • Improved usability for managers and employees
  • Easier integration of newly acquired companies into Workday
  • Improved visibility into the business with real-time data and dashboards
  • Ability to track the full employee life cycle from candidate, to employee, and ultimately to succession plan
  • One system for managing resources, knowledge, career development, talent pools, and training 
  • Ability for HR to spend time on strategic initiatives and quality conversations
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