CUSTOMERS

Workday and Dimension Data

Founded in 1983, Dimension Data is now a US$8 billion global leader in designing, optimizing, and managing today’s evolving technology environments. This enables its clients to leverage data in a digital age, turn it into information, and extract insights.

Headquartered in Johannesburg, Dimension Data employs 28,000 people across 46 countries. The company brings together the world’s best technology provided by market leaders and niche innovators with the service support that clients need for their businesses—from consulting, technical, and support services to a fully managed service. 

Dimension Data is a proud member of the NTT Group.

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Going live with Workday in our organization was a celebratory day.

Marilyn Chaplin

Group People and Culture Executive

Overview
Challenges
  • Disparate HR systems landscape and many different processes due to both organic growth and acquisitions
  • Legacy systems with limited ability to support business objectives
  • Lack of global culture for all employees and multiple different user experiences for employees and managers
  • Inability to trust the data
  • A high administrative burden due to managing multiple HR systems
Results
  • A single global system of record and a more united HR function
  • Standardized processes and a global way of doing business
  • Easy access to information from mobile devices
  • High adoption rates among both managers and employees and positive feedback on the usability
  • HR and senior leaders have the data they can trust at their fingertips
  • A system that will grow with Dimension Data as new technologies emerge