CUSTOMERS

Workday and WorldFirst

WorldFirst are an expert at moving money around the world. As a fast growing FinTech business, it specialises in making foreign exchange simple, fast and fuss-free for people and businesses with global ambitions. WorldFirst combines best in-class technology with award-winning customer service to give its clients a better way. WorldFirst has helped over 120,000 people, small businesses and online sellers transfer over £60bn since it launched in 2004. 

Workday products: Financial ManagementExpensesProcurement

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With Workday, we have significantly improved the accuracy of the data and are tremendously faster in our closing process. On top of that, Workday is very friendly experience for our end users.

Kerry Tremble

CFO

Overview
Challenges
  • Disparate HR systems landscape and many different processes due to both organic growth and acquisitions
  • Legacy systems with limited ability to support business objectives
  • Lack of global culture for all employees and multiple different user experiences for employees and managers
  • Inability to trust the data
  • A high administrative burden due to managing multiple HR systems
Results
  • A single global system of record and a more united HR function
  • Standardized processes and a global way of doing business
  • Easy access to information from mobile devices
  • High adoption rates among both managers and employees and positive feedback on the usability
  • HR and senior leaders have the data they can trust at their fingertips
  • A system that will grow with Dimension Data as new technologies emerge