SERVICES

Customer Success Management

Customer Success Management (CSM) functions as a bridge between deployment and production to ensure an outstanding customer experience. Members of CSM advocate on your behalf. We work together to ensure that you maximise the value of your Workday solution.

Professional Services Ecosystem >>

Workday and our partners are changing the game for enterprise software deployments. Gone are the long implementations and endless update cycles that are experienced by customers of traditional Enterprise Resource Planning (ERP) vendors. With Workday, organisations do not have to purchase additional hardware, tune database software or implement the application software in person.

Training and Education >>

Workday is dedicated to providing training and education that is comprehensive and cost-effective. Our goal is to maximise your return on investment (ROI) by preparing your workforce to use Workday products successfully.

Production Support >>

Workday is committed to resolving your issues quickly with our world-class production support. Our experts work with you to answer your questions and to solve problems in the way that works best for you.

Update Conversions >>

Workday Updates are a significant benefit of the multi-tenant SaaS delivery model. We offer continuous access to on-going product innovation. To ensure smooth and hassle-free adoption of new updates, Workday provides a dedicated contact and works with you throughout every update process.

Workday Community >>

Multi-tenant SaaS enables an unprecedented sense of community. Because every customer is using the same version of the application, Workday employees, partners and customers can collaborate and share knowledge easily.

Technical Operations

The Workday Technical Operations team maintains the hardware, software and secure environments for your Workday applications so that you don't have to. Workday frees your IT organisation and resources to focus on other strategic business needs. Workday Technical Operations provides the highest levels of reliability, security and performance.