Workday and TripAdvisor

TripAdvisor

"Workday has helped us evolve from just reporting the numbers to being able to analyze the numbers and provide value back to the business."

Julie Bradley
CFO
TripAdvisor

TripAdvisor

Case Study Overview

TripAdvisor® is the world's largest travel site,* enabling travelers to plan and have the perfect trip. TripAdvisor offers trusted advice from real travelers and a wide variety of travel choices and planning features with seamless links to booking tools.

TripAdvisor branded sites make up the largest travel community in the world, with more than 60 million unique monthly visitors*, and over 75 million reviews and opinions. The sites operate in 30 countries worldwide, including China under daodao.com. TripAdvisor also includes TripAdvisor for Business, a dedicated division that provides the tourism industry access to millions of monthly TripAdvisor visitors.

TripAdvisor, Inc. (NASDAQ: TRIP) manages and operates websites under 19 other travel media brands, and together the sites attract more than 74 million unique monthly visitors.*

Challenges
  • Needed to migrate to independent HR and Financial Management systems as result of spin-off
  • Legacy system could not scale or keep pace with a growing business
  • Slow, difficult analytics and reporting
  • Limited global support and no mobile capabilities

Solutions
  • Workday Human Capital Management, Financial Management, Payroll, Expenses, and Procurement
  • Single, unified platform for HR and Finance reduces cost and complexity
  • Cloud-based model offers rapid deployment, reduced up-front investment, and overall cost savings
  • Regular updates to capture technology innovation instead of costly, time-consuming upgrades

Results
  • Rapid deployment of a unified human resources and financial management system, on time and on budget
  • HCM live in five months
  • Financial Management live in seven months
  • All requirements met for becoming a public company
  • Strengthened controls and an always-on audit trail
  • Enriched business insights and real-time reporting
  • Robust global capabilities
  • Faster time to close and improved operational efficiencies
  • Business-process configurability for improved agility and responsiveness to change
  • Ability to scale as the business grows
  • Continuously updated software without costly upgrades
  • Intuitive and common user interface across applications improves employee engagement and reduces training and support costs

Additional Case Studies

TripAdvisor

"Workday has helped us evolve from just reporting the numbers to being able to analyze the numbers and provide value back to the business."

Julie Bradley
CFO
TripAdvisor

TripAdvisor
Community Health Services of Georgia

"Workday is our system of record. It’s the record I trust. With one system, we have a complete view and understanding of our costs, enabling managers to make better decisions and keep costs down."

Blair Lake
Vice President of Human Resources
Community Health Services of Georgia

Community Health Services of Georgia
CardinalHealth

"Workday is beloved at Cardinal Health."

Carole Watkins
Chief Human Resources Officer
CardinalHealth

Cardinal Health
Chiquita Brands International

"The mobility of Workday has significantly increased our access to real-time information."

Kevin Holland
Senior Vice President and Chief People Officer
Chiquita Brands International

Chiquita Brands International
MGM Resorts International

"We wanted managers to spend more time with their employees, coaching them, engaging them, rewarding their behavior, so that employees spend more time with the guests providing great service."

Michelle DiTondo
Senior Vice President of Human Resources
MGM Resorts International

MGM Resorts International
ServiceSource

"Now, with Workday, we have a single system-of-record that aligns our headcount data with our financial data."

Ashley Johnson
Acting CEO
ServiceSource

ServiceSource