RIGHTNOW TECHNOLOGIES

RightNow Technologies (Nasdaq: RNOW) is leading the industry beyond CRM to high-impact Customer Experience Management solutions. Nearly 1,800 companies around the world turn to RightNow to drive a superior customer experience across the frontlines of their business. Founded in 1997, RightNow is headquartered in Bozeman, Montana, with additional offices in North America, Europe, and Asia. http://www.rightnow.com

Previous Business and System Challenges

• No single HR system of record
• Different departments using independent systems and manual processes
• Employee growth – nearly doubled in a year

Why Workday?

• Opportunity to work with a like-minded, on-demand solutions provider
• Reputation, relationship, trust
• Opportunity to centralize data
• Reporting capabilities
• Self-service functionality
• Modern decision making tools
• Global reach
• Integration capabilities