Will Build Customer Service Organization Designed for the Needs of Companies Using On-Demand ERP
WALNUT CREEK, CALIF. - January 23, 2007 – Workday™, Inc., the first in a new generation of on-demand ERP software solutions, today announced the appointment of Jim Bozzini to the newly-created role of Vice President, Customer Operations. In this role, Jim will lead Workday's customer operations with responsibility for all customer services, hosting operations and alliances.
“Our customers are our lifeblood, and keeping them happy is our primary focus,” said Dave Duffield, CEO and co-founder, Workday. “Jim Bozzini is someone with the passion, experience and energy to build a truly great service organization focused on today’s business environment. I am delighted to have him join our team.”
Jim is best known for his contributions at PeopleSoft, where he held several senior management positions. Shortly after beginning his career at PeopleSoft, he was chosen to establish and lead PeopleSoft's European Operations. Upon returning from Europe, Jim created a professional services organization which he grew to $500M in revenue while growing the education services business to $150M. In 1999, Jim was the Senior VP of Operations, with responsibility for about half of total company revenue, and was one of four executives making up the Office of the President.
Prior to joining Workday, Jim was the Chief Operating Officer at Evolve Software, with responsibility for sales, marketing, product development and customer services. Under Jim's leadership, Evolve dramatically increased sales, leading to a successful IPO. Earlier in his career, Jim worked on strategic planning and large scale system integration engagements at Andersen Consulting (now Accenture).
Workday is the leader in SaaS-based enterprise solutions for global human resources and financial management, providing new levels of business agility for a fraction of the cost of buying, deploying and maintaining legacy on-premise systems. More than 100 customers, spanning mid-sized organizations to global Fortune 500 businesses, have selected Workday. Workday Human Capital Management and Workday Financial Management use modern, standards-based technologies to provide an unparalleled level of agility, ease-of-use, and integration capability. For more information about Workday, please visit www.workday.com.
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Workday is a leading provider of enterprise cloud applications for human resources and finance. Founded in 2005 by PeopleSoft veterans Dave Duffield and Aneel Bhusri, Workday delivers human capital management, financial management, and analytics applications designed for the world’s largest organizations. Hundreds of companies, ranging from medium-sized businesses to Fortune 50 enterprises, have selected Workday.
Workday Financial Management is a comprehensive, unified accounting and finance application, built on a global core to help you manage your financial processes around the world easily and efficiently. With unique capabilities including business-event driven reporting and analytics, robust security, and a fully auditable business process framework, Workday can provide your organization with unprecedented controls and insight into the performance of your business.
Workday Human Capital Management is a modern, intuitive and unified human resources and talent management application built on a global core and designed to adapt with businesses as their needs and requirements evolve.
Delivered in the cloud, Workday payroll solutions offer your organization choice, flexibility and control to efficiently and accurately pay your entire workforce, no matter where they may be located.
Workday leads enterprise application innovation with its new, consumer-friendly time and attendance application, Workday Time Tracking. With Workday Time Tracking, organizations will now be able to reduce labor costs, minimize compliance risks, and increase worker productivity. .
Workday Expenses is unified with Workday’s market-leading HR and Financial Management applications, creating the optimal expense solution for today’s people-driven enterprise.